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7:30AM - 5:30PM
4700 NW 62nd Ave, Johnston
Auto Repair
“When my last service shop owner sold his business, the new owners were just not geared towards the customer service and professionalism I had grown accustomed to. He rederred me to Trevor at J-Town (it's as though I was sent to another business he owned.)
Trevor is top notch and his entire crew are experts at their trade.”
“So glad to find this company! Jeff and Debbie have been so very helpful, friendly, professional. My car has gone through some iffy repair services the past few years at other auto shops, as I have found out recently and I really need to be able to depend on getting honest and competent service which I believe Stephens does. Timing belt and related components were replaced; oil change; inspection were done. I am so thankful for the loaner car during the repairs.”
“Needed a timing belt/water pump replacement + needed to address a vibration in the steering - dealer so overpriced & always tries to sell unneeded extras. I was referred to Josh, and got lucky. You speak to Josh, he shows you what's wrong, he gives you his honest opinion, he fixes the problem & charges a very fair price. And, he followed up a few weeks later just to make sure all was working well. Yeah, really - that has never happened from any other shop. Is Wolfies farther away from me? Yes. Will I go back? absolutely.”
“My level of knowledge about cars is low. Received call during repairs that one of the replacements I'd requested (and agreed to pay for) was not necessary at this time based on what they'd found, and they recommended I save my money. Professional!”
“I was stuck in Des Moines with a cracked thermostat housing was told the shop opened up at 9 and I got their a little after 8 am he was already there and told him what was wrong and he ordered parts and put them in and got me back on the road by 1 pm fair price and good customer service friendly. Thanks again.”
“Brad was very helpful in finding the right fit for a preowned vehicle and took care of everything from paperwork, to changing the plates! Couldn’t recommend more!!”
“Our service advisor, Bryan Adams, did an outstanding job of assisting us with a challenging mechanical issue. He went above and beyond to make sure we were treated fairly.”
“Audi of Des Moines and its staff including my Service Advisor, Wesley Prudencio has provided me excellent customer service for my repair on my A6. Thank you again.”
“This is a beautiful dealership. Everyone was super friendly but AJ is incredibly cool and helped walk us through every step. He was kind and easy to work with ~ thank you so much for everything, AJ!”
“I got a flat tire at the end of the day. Stopped in right before they were probably going to be closing things down. Caleb and Mizert were working. Mizert didn't hesitate and jumped right on it, and got my tire plugged in less than 20 minutes. Great experience with those two. I'll come back for tires. [Update: I came back for tires. Great service from those two.]”
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“Great service at a fair price! We were broke down and 2hours from home. Orlando quickly made our repair and did not over charge! If I lived nearby I’d take all my repairs to Orlando.”