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October 2023 by Tony Hostetler
We purchased a car in 2018 and just recently in 2023 from Gary and both purchases have been smooth and easy! Gary was helpful from the process of test driving to taking care of anything that came up after the sale! They have competitive pricing on their vehicles but I believe you get unmatched customer service and that is really important to us!
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May 2023 by Heather Dull
I bought my van from Kalona Auto a few years ago and I have never experienced a better car buying process anywhere else, they are the best in the area, by far. They are friendly, honest, and not pushy which is exactly what I want in a car salesperson.
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February 2023 by Matt and Laura
Great service! Gary was very knowledgeable and helpful. I couldn’t have asked for a better experience purchasing our family vehicle. Thank you!
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February 2023 by Julie Tobin
Gary Bontrager is a WONDERFUL salesman. He’s very upfront and honest, and didn’t push the sale. I had called ahead to test drive an SUV after I had gotten off work, and to my surprise it was pulled up front and running so it was nice and warm for me when I arrived. Great experience from start to finish. Gary is all about the little details and going out of his way to ensure the customer is happy!
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August 2022 by Amber McCormick
Went in June 2018 in need of a car and left satisfied with my purchase. My family has shopped through Kalona Auto the last few car purchases, there always seems to be a big selection, and the employees take their time to make sure the customer is leaving happy.
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August 2022 by Sandy Boleyn
They are awesome.. we were blessed with a great sells man.quick and easy and super nice
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February 2022 by Nikcole
Bought my Chrysler Town and country here 5 years ago. Haven't had any problems til just before my 5 year extended warranty was almost up, they helped me get the warranty I paid for and used it to replace the engine. Took a little time to get the work done, but they did give me a loaner car to use during that time. Great service!
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January 2022 by Scott greiner
Friendly, honest small town dealer. Buying was quick, easy and their vehicles are is great condition.
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December 2021 by Kerry Batey
We looked several places for a good used car for our daughter. Found Kalona Auto and we couldn't be happier. Great people and a quick and easy sale. Highly recommend!!
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November 2021 by Paul Carter
I contacted the business by email and received a response quickly from Gary Bontrager, he was professional. We continued to exchange informative messages and phone calls. I agreed to make a deposit for purchase. Being from a distance away (1760 miles) I wanted an independent inspection. Gary was very agreeable to this. The inspection was informative and exposed some mechanical concerns (engine problems), Gary was very open about the problems and informed me they would make them right at their expense and I could either continue the purchase or I could back out of the agreement. He kept me informed on the timing and details of the services performed. He found a way to get the truck delivered at a reasonable expense. There have been a couple of issued developed after delivery and he offered to pay for parts purchased, he did not leave me hanging.I would recommend this business and this sales staff if you are looking for a vehicle. Professional, honest, and helpful staff.
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November 2021 by Dan Uitermark
Their shop is the best around. Honest and fair and quick. They will take good care of you. I have shops that are closer but I make the drive because they are great.
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November 2021 by Jeff J
Excellent dealership with people you can trust to help you out. Highest recommendation
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September 2021 by Stephanie C
Gary was very informational and friendly. He made our experience very pleasant! Their auto body mechanic was very friendly as well. Competitive prices and homey, small town feel.
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July 2021 by Judy Custer
We recently bought a vehicle from Kalona Auto . We had to travel quite a distance to see the vehicle we were looking for . Gary was great in communicating with us and meeting us at the dealership. We found everyone to be friendly and helpful. They stand by their service and warranty to make sure you are pleased with your purchase. They made this a positive experience for us and we would highly recommend them to others .
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July 2021 by Steph
Gary was very informational and friendly. He made our experience very pleasant! Their auto body mechanic was very friendly as well. Competitive prices and homey, small town feel.
