Verizon has received positive feedback for its helpful and knowledgeable staff. Customers appreciate the patience and professionalism shown by employees, who work hard to resolve issues and secure the best deals. Reviews highlight experiences with staff members who clearly explain products and services, making the process easy and enjoyable. Customers have reported saving money while acquiring new devices, thanks to the assistance and dedication of the team. Overall, Verizon is praised for its excellent customer service and commitment to ensuring clients receive the best possible experience.
I'm 80 years old, and Corey was so kind and polite. Also, Dakota, it was a life-and-death matter to get a phone. I'm slowly learning how to use it. That Corey was so patient and kind he was actually a lifesaver.
August 2026
Friendly from the time I walked in until the time I left. AMAZING SERVICE. My phone hasn’t had any issues since switching from another carrier, (T-Mobile)
July 2026
Very knowledgeable but not pushy. Very helpful and didn't try to upset a product. They guided me to the best phone for me. Great service.