Staff were great but process is way slow especially switching from US cellular
October 2025
Had a billing question a your automated answering thing, made it out immediately like I had to pay th bill first before getting to ask anything. Not to mention my autopay is NEVER on there even though I sign up for it ever. Single. Month. It’s ridiculous and annoying, i feel provoked at this point.
November 2020
My wife went to get questions answered and they ended up putting her on another plan that was going to cost us almost $40 dollars more. Went back to cancel and they couldn't put us back on with the same payment we had been paying for over a year. We had to pay $5 more a month just to get what we had before.
