“My parents have been members at Prime Bank for over 50 years and they rave about how wonderful the staff are there. The staff know my parents so well and call them by name each and every time making them feel special. Exceptional customer service and great services are hard to find in a bank and I am very happy Prime Bank is watching over my parents accounts and I trust that they are taking good care of them. Thank you Prime Bank.”
“Friendly and helpful staff. Leandra helped me open an account and was very informative about the benefits. Josh was very helpful with setting up a car loan, and explaining each step. Great experience for someone buying their first vehicle. Very seamless.”
“In the past I have found this app to be very beneficial for checking account balances and making quick transfers, etc. I am expecting more from the improved app. I have had trouble locating the app in Android's App Play store. Hint: search for American Bank NA and you'll come up with it much faster. That should be in their literature, and maybe it is somewhere, but I wasn't able to find it quickly. Keep up the good work!”
“Very nice and helpful Joyce went above and beyond to make me feel welcomed and done what I needed in a timely matter, thank you for being so helpful,been with your bank for years”