McGrath Volkswagen of Marion is a highly regarded dealership known for its exceptional service and positive work environment. Recognized as the "Coolest Place to Work" by the Corridor Business Journal, the dealership offers a wide selection of new Volkswagens and a large used vehicle inventory. Customers consistently praise the smooth and efficient experience they receive, whether purchasing a vehicle or getting it serviced. The sales team, including staff like Cynthia and Jayden, focuses on understanding customer needs, making the process quick, easy, and non-stressful. Many reviewers highlight the friendly and helpful nature of the staff, with special mention of team members who go the extra mile to build relationships and ensure customer satisfaction. The service department is appreciated for its thoughtfulness and care, with efforts to create a trustworthy experience and build relationships beyond just sales. The dealership also offers convenient services such as Mobile Service and Pickup and Delivery, enhancing customer experience. While some have noted occasional waiting times and staffing concerns, overall, customers feel confident in the team’s dedication, professionalism, and focus on customer needs, making McGrath VW a top choice for buying and servicing vehicles in the Cedar Rapids area.
