-
February 2024 by Eduardo Neri Rodriguez
I think they have good service and good assortment
-
January 2024 by EL Guanajuatense
The stupid girl didn't let a product return!
-
December 2023 by Kim Dewey
We stopped in the Marshalltown location today for new wiper blades. Zane I. immediately greeted us both as we walked in and offered to help us find the right wipers. Zane offered several options/price points - and explained the warranty/replacement program. After we completed our transaction at the register, Zane proactively offered to help us replace our old, worn and tattered wipers with the new set we had just purchased. We readily accepted his help - and in just a few mins, both wipers had been replaced and we were on our way. Outstanding customer service today - really wowed by Zane!
-
November 2023 by Win Zoe
Has the nicest people. Asked to talk to GM about a problem with a part i purchase. Beth was kind to stop stocking when i asked for GM. She was prompt.Was able to solve problem. I asked her to use computer tool for another issue. She wrote down my code. Even nice to help me understand what code was meaning. Bought a o2 Sensor. Thank you
-
November 2023 by Skylar Hanford
Absolutely terrible service. I been there twice and they didn’t know anything related to cars. They have dumb kids who don’t know a thing working. I bought a part with cash and refunded the part and they couldn’t give me all my cash back only part and a gift card. The owner is a slob and couldn’t help out. Sits in her office and doesn’t come out even when there is 10 people in line and 1 cashier. They didn’t have any parts in the store. Dont recommend never go there again!
-
November 2023 by Cindy Suely
After visiting the store today and yesterday. I can honestly tell you, I feel so much better going to this store now that there is a new GM. I meet with her due to having an issue with my account and what ever the last GM and crew did. The girl with purple hair pulled the gm from the back from replenishing the oil area. My issue battery was on the account but it was already returned not warranty out but someone got in my account and returned it. I bought it back of aug of last year. Anyways The GM allowed me to warranty it out and was as kind as can be and created me a new account . Both young ladys knew what they was doing. The communication and full answers to one another was a good sight to see. Advance Auto your moving back up in my world. Thank you ladys
-
November 2023 by Tim Carmichael
Very professional and knowledgeable staff. Clean store with great product selection.
-
October 2023 by Tj Plante
This place is absolute garbage, bout an item and it was wrong, brought it back an hr later and wouldnt return it without receipt, then i finally found the receipt and they wouldnt return it cause it was more than 45 days from purchase. Suggest if u want a reputable parts store without the hassle and headache go to orileys this place is worthless.
-
October 2023 by NarcissusH2O
Staff is very friendly and helpful. Would be a 5 star but they didn't have what I needed
-
September 2023 by Francis T
Waited for almost ten minutes being ignored by an employee stocking while the other was helping a customer outside. Ended up just leaving and going elsewhere for help.
-
July 2023 by Jordan Larson
Hours are wrong. They are open to 5. Not 9.
-
July 2023 by Will Conkel
Last night 8:09pm 7/7/2023, I drove 45 minutes to get a part I desperately needed before they closed. By Google they were the only place open until 9pm. When I arrived the lights were on, doors locked and no one around . The garbage can out front was over following with trash. I called several times only to be answered and hung up on. Luckily my wife saved the day called their competitor O'Reilly. Google was wrong they were open. And I got what I needed. There wasn't garbage all over the place either. I won't even consider stopping by again at advance auto.
-
July 2023 by Dani Cameron
I was helped right away and it took seconds to get the assistance that I needed which was impressive. Everyone was very positive and willing to help. I will now be a repeat customer. Thank you so much Shawn for your help and patience. I will be back.
-
June 2023 by Computer
Very Helpful Amazing Place
-
September 2022 by Wyndm Clark
Excellent service and friendly staff