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November 2023 by Kirk Dahms
Absolutely Worthless Place to do business!!! I would not recommend my worse enemy to go there. A monkey could do a better job with only a hammer. I would run as fast as you can if you see this place.
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November 2023 by Katie Gaffey
I live in Des Moines and have been having issues with my Jeep headlights for almost a year. I have brought it to three or the largest dealerships in the Des Moines area and after hundreds of dollars spent diagnosing and “fixing” it, we have gotten no where. Brought it to Marshalltown to Bob and he had the problem corrected and fixed for me at a reasonable price within a week. Don’t waste your time with anyone but Alley Auto!
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October 2023 by Devin Wensel
Came in to get my Traction control,stability control and a turn signal fixed a while back ago. They noticed a $15-$20 (clip or sensor) was broken. No big deal go ahead and replace it. Turn signal was fixed. Still haven't had issues with that. Left the shop with both the traction control and stability control light on and they added an ABS light too. Still charged me $400+. Ive never went to a shop and had another dash light come on when I came to pick up my vehicle. Would strongly not recommend. I will not be back.Service: Electrical repair
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June 2023 by Aaron Weiss
Mr. Hayes is the best mechanic in town at Alley Automotive. The other Mechanic Colon does poor quality work and his incompetence cost me hundreds of dollars and he could not fix the problem. There was a terrible smell of body odor in my truck after Colon worked on it. Do not go there but if you do request the best mechanic Mr. Hayes.
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February 2023 by Mark Jorgensen
Good tire prices too. Good people to do business withService: Auto battery replacement
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June 2022 by john lukehart
It's obvious that they over charge and they don't really know how to properly diagnose problems the axle bob is referring to was only two years old once again proving my statement !!
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April 2022 by Amy Halter
We have had several vehicles worked on at Ally. Everything from oil changes to brakes and I HIGHLY recommend! They are friendly and extremely knowledgeable and quick with their services. Not to mention fair and honest pricing.Services: General repairs
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December 2021 by Dennis John Fordice
Absolutely the Best Auto shop I have experienced in 50 years. Not only are they fare priced but very professional and guarantee their work. I had my driver side window repaired a few months ago and the motor went bad again. They honored their warranty and it cost me Nothing to have it replaced. They also provided me with a FREE Loaner car while my truck was in the shop! Not to mention their secretary is Beautiful and a joy to talk to.. This was not my first experience at this shop and every time it has been quality work and I never got the scam that this is also wrong to pad the bill line. They are honest and care about your experience! It is so nice to know I can trust what they say is wrong and stand behind their work! Thank you Alley Auto!
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August 2021 by Captain Spalding
Excellent service. Brought my car in for alignment and they did not disappoint. Was so happy with the outcome. Car drives like it should. They worked with me and were always in contact with me. Didn't break my bank and Amanda was awesome to work with. Thank you.Service: Wheel alignment
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June 2021 by DJ Schakel
I went in @ ism got my truck dropped off. Was told I was 2nd inline to go in and bamo!! 9:30 I was back and driving away. Very amazing customer service with a family feel to this shop. Thank you Oscar for taking care of me! I would like to thank Amanda as well she handled everything I needed when I walked in the door. Also like to give a BIG thanks to Rich! He got me,taken care of at the end and also was great talking to. Deffently will be back for more work! Thanks again Alley Automotive for your hard work and amazing Customer service!!
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May 2021 by Jena Ferneau
Very good customer service, they know how to take care of their customers. ?
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March 2021 by Trisha Hansen
Never again; rude customer service; took over month 2 get my vehicle back
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March 2021 by Joe Burke
Said my car was fixed, but after I drive it the issuse I took it in for was still having issuse.Three times none in less of a month the cars been there an still not fixed.they have no clue what they doing.
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February 2021 by Devin and Michelle Schiebel
Alley Automotive were so nice and kind to me! We were on our way out of town and my vans windows started to freak out, I pressed one button just a little and another went down almost all the way (in the middles of Iowa winter!!). They were the closest near by so I stopped in and asked if they could come look if it was a quick something or if I had to get some work actually done. Turns out when the control panel has gotten wet from rain or snow sprinkle and made it stick and control the wrong thing. None the less they were polite, kind and professional to me. Thank you!!Service: Electrical repair
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August 2020 by Sarah Hesmer
Delivered the car at 8:00 & picked it up at 3:30 all repaired. Service included a phone call with the price of the repair. Good communication & excellent service.
