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June 2023 by Colleen Reyerson
I opened my account with Great Western, which was then acquired by First Interstate Bank. Great Western had been open on Saturdays until noon: FIB promptly did away with Saturday hours (a cost saving move?). The bank lacks key services many of its competitors offer, such as Zelle, electronic check deposits, etc.The 50 cent bag of "customer appreciation" candy FIB recently gave out is to me nothing short of comical. As if that's going to prevent unsatisfied customers like me from jumping ship!
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June 2023 by Google user
I opened my account with Great Western, which was then acquired by First Interstate Bank. Great Western had been open on Saturdays until noon: FIB promptly did away with Saturday hours (a cost saving move?). The bank lacks key services many of its competitors offer, such as Zelle, electronic check deposits, etc. The 50 cent bag of \\\"customer appreciation\\\" candy FIB recently gave out is to me nothing short of comical. As if that's going to prevent unsatisfied customers like me from jumping ship!
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June 2023 by Colleen Nielsen
I opened my account with Great Western, which was then acquired by First Interstate Bank. Great Western had been open on Saturdays until noon: FIB promptly did away with Saturday hours (a cost saving move?). The bank lacks key services many of its competitors offer, such as Zelle, electronic check deposits, etc.The 50 cent bag of "customer appreciation" candy FIB recently gave out is to me nothing short of comical. As if that's going to prevent unsatisfied customers like me from jumping ship!
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October 2022 by Ann Teixeira
Not open on Saturdays. I'm a truck driver and some times not home during the week days.
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December 2021 by JAMIE JORDAN
Friendly courtesy service
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April 2021 by GAR A
So far, so good.
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March 2020 by Robert Arthur
This bank has a great "Think Customer" mindset at all levels. They have served my family for years and will in the future.
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December 2019 by Chino Ortiz
We arrived at 1:20 pm and there was a wait because they only had one person working the other person was still in lunch. That's not the worse part the worse part is i am waiting my turn just to be recieved by a banker smacking a gum the whole time
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June 2019 by Ms Fashionist
Always long lines and the tellers are a little rude and make jokes and laugh with each other and it just looks rude to the people who are waiting in line to be helped.
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October 2017 by Crotchrocket SteveO
Fast, friendly and efficient.
