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November 2023 by Alicia Mehaffy
Bought my 2008 Pontiac G6 there and I love it.
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October 2023 by Kailee P.
Every time something unfortunate happens to my car, or I just need an oil change, first thing I do is call this location. They make you feel like you're their most important customer every time, without fail. Mike is just about the nicest, most accommodating man. He always makes sure you're taken care of, and makes it a point to not overcharge or suggest services that don't need doing. I know I can trust his word and his work. As a young woman (who is not very mechanically inclined) it can be intimidating to set up appointments with mechanics, but not once have I felt anything negative working with this business. I suggest them to anyone and everyone I know. Couldn't be more happy with my experiences there!
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October 2023 by S Ballalatak
Had an exhaust issue and they were able to order the part and get it in the next day, which was the day before thanksgiving! My exhaust was repaired and ready to go just in time for the long holiday weekend! Friendly, honest, and helpful service!Service: Exhaust
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October 2023 by BRUCE JOHNSON
This business is so awesome and amazing! Jacob at Independent Auto in Marshalltown, Iowa said I can get you in sometime this afternoon. Because of my auto issue, I drove there mid-morning. It wasn’t even noon yet and he started working on my vehicle. The internet said four hours for what he did in less than 1.5 hours. He did something extra that needed to be done AND even with that he came in well below his estimate.IF I needed a vehicle, I wouldn’t hesitate to purchase one here! When I thanked Jacob he said, “we treat people like we OR our family members would be treated IF they were stuck on the OR not.I was stuck near them, but live two states away and needed to get home. I called at least a dozen places and no one could get me in the entire day OR the next. Fortunately, at least half of them referred me elsewhere. IF I can find the list of phone numbers I called, I’m going to call them all back and thank them for their help but ALSO, to tell them about my experience AND that they should do ALL their referrals to Jacob at Independent Auto.
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September 2023 by Leeann Krough
They are looking for a vehicle for my granddaughter.
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October 2022 by Leola Davis
Fix my car like it was his own
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May 2022 by Mike Waters
Independent Auto did an excellent job with a difficult task changing the exhaust manifold on my 2006 Trailblazer. They were able to do in a single afternoon and they were very fair on the pricing. I would highly recommend Independent Auto for all your exhaust repair needs.
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April 2022 by Mark Mulinix
I would not recommend this shop,wife called to make appt for muffler on 2005 dodge rumblebee,he said he didn't have the muffler to get it from arnolds,Arnold's, got it from oreillys stopped in today to make appt,he denied talking to my wife and said he doesn't put other people's stuff on after telling my wife to get it elsewhere.attitude very unprofessional!!!!...
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February 2022 by Brooklyn Hofer
Highly recommend! They were very quick, had competitive pricing, and had great customer service. As a woman sometimes I'll call a shop and be treated like an idiot, but they never made me feel that way. I really appreciate that.I went to them for the first time to get a second opinion and estimate for my exhaust. They did a free estimate for my exhaust repair and were able to get my car in later that week. They were very upfront and honest about the damage to my exhaust and told me ahead of time what additional work might need done. They called me before doing any additional work beyond the initial amount we agreed on, told me how much it would be, and asked if I wanted them to do that work while they had it there or if I wanted to wait.I also loved getting to pet/hang out with the cat in the waiting room. They were very respectful about that as well and offered to put him away if he was bothering me.Overall I had a great experience with them, and look forward to bringing my car there again.
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January 2022 by Tyler Wollam
Mike and Jacob Osborn are the best! If you want honest, fair service and reasonable prices, then this is the place to go! They won't try to sell you something you don't need, and they are always up front about everything. You can TRUST these auto mechanics!
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August 2021 by Jeff K
They fix your muffler for a very reasonable price. I recommend this place you need to check it out.
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July 2021 by vorshayn Ware
Great business, great customer service!#Keep up the great work guys!
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March 2021 by Brenda Alcaraz
Excellent service. I got there thinking my car would be there for a couple of days, but I had my car fixed and back within 2 hours! The price was also extremely reasonable. I would definitely recommend to others and will be going back in the future if I ever need to!
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February 2021 by Bill Leytham
Very friendly and knowledgeable. ?????
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January 2021 by jam kajer
Great service and friendly great would definitely go back.