Jensen Ford in Marshalltown, IA, has built a strong reputation over more than 55 years for providing excellent automotive service and a positive experience for Central Iowa Ford fans. The dealership is known for its friendly, dedicated staff who are committed to helping customers regardless of their financial situation. Many customers highlight the great customer service, noting how staff members go above and beyond to accommodate their needs, whether purchasing a vehicle or seeking repairs. The sales team is praised for making the process easy, stress-free, and respectful, with no pressure or haggling involved. Customers also appreciate the dealership’s extensive service offerings, including maintenance, brakes, tires, and an onsite collision center. Repeat buyers value the consistency and quality of service they receive, with some purchasing multiple vehicles over the years. The staff’s helpfulness is frequently mentioned, with employees sharing valuable information, keeping customers updated, and assisting with rental cars during repairs. Overall, Jensen Ford’s team is seen as professional, friendly, and attentive, making it a trusted choice for vehicle purchases and service in the community. The dealership’s long-standing presence and positive customer experiences reflect its commitment to quality and community involvement.
I went to Jensen Ford in Marshalltown this past week, in hopes of finding a new car. Mike and the team helped me walk out that day with a new 2025 Ford Bronco!! I could not be more happy with the find, and thank Jensen Ford for making the purchasing process smooth and easy. Highly recommend!!
August 2026
Go see Mike. He’ll take good care of you. Jensen is awesome.
December 2025
Joe Hobson (dealership owner) was awesome and super helpful getting the truck ordered and with all of the wanted options. Delivery was also a great experience. A+
