-
March 2024 by Tyronda Mcmullen
Quick easy process and the friendliest staff every
-
March 2024 by Andrea Armstrong
Very helpful helped with every step very friendly
-
February 2024 by Cheryl Halverson
Everyone is very helpful and not pushy,
-
February 2024 by Pat Brown
When we walked in the door we were met by Kelly who made us feel very welcome and was very helpful. Very knowledgeable, good listener, had some great advice. It turned a dreaded action into a very pleasant experience.SincerelyPat & Kathy Brown
-
February 2024 by Chris Nine
Needed a replacement remote for a recliner. They were extremely helpful and had the part we needed in stock.
-
February 2024 by Sherri Grossman
Kelly was outstanding, very knowledgeable and willing to help with suggestions with special orders. Other furniture stores have not been willing to do this.
-
February 2024 by Chrystalis De Java
We were fortunate to be there at a time where we were able to enjoy personal attention. It was a very pleasant shopping trip!
-
January 2024 by Jenalena McCoy
Kelly greeted my family and I soon as we stepped foot. She checked on us and showed us some pieces based off the info we said we were looking for. She pulled up numbers also and gave us so many options we couldn't refuse. A gentleman also stepped over and asked how we were and told us about their delivery services for bedding since my little ones adored the bed in the window. Considering we were looking at another piece of furniture elsewhere who did not perform customer service and or well at all. This was very important to us. And we spend our money on places who value us as customers. Kelly did that 100%.
-
January 2024 by Robin Mann
A big "Thanks" to Kelly and Alex for helping us with our mattress issue and your excellent customer service and your time in getting us the best info to help us in choosing the right mattress for us. ? We appreciate your friendly service that you showed us. Thanks again.. Robin and Pam Mann
-
January 2024 by Dann Larmore
I was in need of a stocking stuffer type gift. Decided to get an over couch hosting table but didn’t know where to look. Voila! McGregors was able to produce one from their warehouse that is perfect! Thanks Kelly for listening & thinking with us! Happy Holidays!Dann Larmore
-
December 2023 by Karen Dan Engesser
Kelly, our sales clerk, and Alex, Mgr., were extremely patient and helpful as Dan & I worked through our need to acquire new LR furniture.We strongly recommend McGregor Furniture Company in Marshalltown, a perfect spot to explore when purchasing furniture for your home. They also have a great selection of mattress styles to try.
-
November 2023 by landon lewis
Went in to look around the Marshalltown store on Tuesday before my dental appointment and my wife and I fell in love with a particular couch and recliner. Decided to go ahead and get them. They even put a wired remote on my recliner for me since I’m having shoulder surgery in a few days! Brandon Burras was awesome to talk to and deal with! Before we even got home in Parkersburg I got a phone call about delivery on Wednesday! We are absolutely happy with the service and the hospitality the Marshalltown store showed us!!!! 100% recommend them for furniture and delivery.. Thank you all for the amazing experience you showed us!!
-
October 2023 by Hal Runner
Kelly made the buying experience fun and a pleasant adventure she shared her personal view on what she looked for in a bed and the best way to buy I was impressed by the personal service and true concern for my satisfaction plan to buy more items from her do to prosesionalism she demonstrated
-
September 2023 by Linda Fristoe
Brandon was able to help us find just what we were looking for. He was personable, polite, and most importantly, not pushy.Brandon was efficient in processing the transaction and setting up delivery for us.We will be returning when we need new furniture!
-
August 2023 by Bob Ullrick
We were looking for a couple of furniture items if they happened to catch our eyes. Dawn greeted us upon entering the store and offered to help us possibly find them. We indicated we were looking and would know it if we found an item of interest. After spending some time looking through the store, we came upon an item that would fit our situation perfectly. We proceeded back to the front of the store carrying the tag from the item we had found. Dawn saw that we had found something of interest to us and proceeded to start processing the order for us. She was very professional and covered the complete transaction with us in a very few minutes. She even let us know that due to a special they had going at that time, we would receive a discount which even sweetened the purchase. She finished with explaining to us the approx. delivery date and how that would work. We should receive it about a week after purchase. Very pleased about our experience at the McGregors Furniture Store.
