Mediacom Communications Corporation
Internet Service ProvidersHours:
1201 Industrial Blvd, Marshalltown IA 50158 Hours
About Mediacom Communications Corporation
Mediacom Communications Corporation provides cable and internet service. Reviews note the actual cable and internet service receives zero complaints and is considered good. However, significant frustrations are reported with customer service and billing. Customers describe a lack of proactive interest in addressing issues like service line obstructions. Billing problems include autopay setup errors and difficulties correcting account details. A common complaint is that long-term customers pay a lot more than new customers, with bills increasing significantly after promotional periods expire, leading to cancellations. The local office can experience long wait times as customers work out problems in person. While the core service is reliable, customer service experiences and pricing practices are frequently disappointing.
Most Recent Reviews
October 2025
Went to local medaicom office in Marshalltown looking for help to get a tree branch off one of their service lines. I was really disappointed in their lack of interest. I came away with the opinion unless the line was not down they could care less. Nothing proactive about that attitude!
December 2024
Bill keeps going up. Customer service gives different answers to the problem
February 2023
Started out great. Then they just kept raising the monthly fees. They are getting ridiculous with their fees. Not worth the cost. It's not worth paying their ridiculous prices for what few channels you get. Streaming is much cheaper and Better selection.
More Comments(65)
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