-
September 2023 by A. T. M. STORM SPOTTER
To swap out a phone they freaking charge a freaking $25 fee which is illegal according to United States standard laws do not go to Metro by Tmobile don’t even get Tmobile
-
March 2023 by Karen C.
If I could give us zero, I would. It doesn't even deserve a one rating. their customer service is lousy. They have no problem taking your money but when it comes to them owing you a refund it's like pulling teeth. It's been two months and I still haven't been refunded what I was told even by a supervisor that I would get refunded after the 16th of this month March. They will also tell you oh yeah, they've got cell towers out now that'll cover cover your area even though you go to their coverage map and you find out that it said not suggested or not good in that area. But they want to head and sold it to us anyway. Not a good company And they do not take care of their customers that are having problems.
-
February 2023 by Blake Lucas
Friendly, clean, knowledgeable, great deals and customer service.
-
November 2022 by Ruth Achey
Great service
-
October 2022 by Joy Kugler
The staff was very helpful and friendly. I love the affordable plans and phones they offer.
-
July 2022 by Tonya Findlay
Tim at the Marshalltown Metro Pcs was amazing at helping with my phone upgrade and getting everything transferred to my new phone.
-
March 2022 by Tony Varnum
Great place and guy working there did perfect service! I highly recommend them!
-
March 2022 by Aloha Stoner
This is not the same as t mobile. Wasted trip.
-
February 2022 by Nathan Wood
Great and friendly staff and always willing to help! Also best deals on phones in Marshalltown! They won't rip you off like the others!
-
February 2022 by Terra Rileigh
Wow! As a new customer these people know how to help you out and get you the best phone for a decent price! Highly recommended! ✌️??
-
February 2022 by Metro Marshalltown
AMAZING customer service! Sweet deals! Good quality phones, & you can customize your plan!
-
February 2021 by Justena Rinehart
I called asked why phone wasn't turned on. She talked & talked. She just wouldn't shut up. I asked if I could ask 1 question. She said "I'm not done" I hung up on her after saying a few choice words
-
February 2021 by jeremiah rollins
Great service. Had to bring my phone for a minor issue and was helped by Mara. She was awesome and helped me fix my issue.
