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January 2024 by Timothy Nelson
Got hired at this place and after 2 interviews and formally accepted the offer via email and then when I asked about when I was starting they acted like they never offered me the job and said they had more interviews. Very unprofessional.
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January 2024 by Drum and Bass Cove
If I could give this place 0 I would. Had to rewash my car after getting it washed, white streaks left on vehicle, soap or something else, terrible.
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January 2024 by Bhupendra Joshi
Nice service. Quick service. Easy service and hassle free services. I love it. My car is always new.
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January 2024 by Daniel Starn
I signed up for 1 month of unlimited washes back on October 9, 2024. Champion Express has charged me for both November $37 and December $40. I have called them 3 times and left a text message, no one will respond. Tomorrow I am calling the Better Business Bureau to see if they can get someone to respond. All I want is my money back. Worst customer service ever.
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September 2023 by Dan Wolfe
Promised underbody wash/flush. - NopeWheel well wash out. - NopeWheel wash. - sometimes, usually not working.Some employees are extremely lazy (one in particular, BIG blond haired guy. Seems to think he’s in charge?.)Ended my membership.If the underbody and wheel wells ARE NOT cleaned properly, YOUR car will RUST OUT pre- maturely. Definitely will happen in IOWA. Iowa applies Salt Brine to the roads.HIGHLY CORROSIVE!!!!
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September 2023 by Rachel Youngbear
The customer service is horrible! Not the workers fault the company makes it impossible to contact and never returns calls or messages. The machine broke a wper blade and asked us to submit a claim, took pictures and never heard from them again after repeated attempts
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June 2023 by Laurie Street
Paid $20. The worst car wash I've had. Did not clean the back and the front still had bugs all over. The lens covers of my tail lights are scratched. Awful! I would not recommend and I will not go back. So happy I didn't buy a membership!
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April 2023 by Josh Knutson
I used the automatic wash on 3/14/23 as I was in the area for the day. Paid $21.40. Now a month later, I got charged $37.45 without even being there, I live 3 hours north and was at work when it happened. Nobody wants to answer the phone or return my calls. Will never go back that’s for sure
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March 2023 by Amanda Jech Freiberg
The “prewash” for the truck in front of me tonight was pathetic. The kid swiped the sponge across the back twice and called it good. Meanwhile a girl was off to the side on her phone instead of working. It got even more interesting when I was 2/3 through the wash and they turned the machines off before I was even through. I had to call and inform them that I was still in the car wash and to let me out!!!! Don’t worry, I took video evidence.
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March 2023 by Craig Means
A shell of its former self. I got just the driver side sprayed before entering wash. The mirrors need to be folded on my truck, but with only 1 person spraying, I now have to get out to fold the passenger side. The blow dry only has replaced hand drying and I have to get out to unfold the mirrors. It was much better before. Seems minor, but the wash costs the same with less service.
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March 2023 by Mackenzie Bergess
I’ll say the only thing that keeps me from canceling my membership is the only good employee they have there. I don’t know her name but she is always so sweet and gets the car clean even when there are a line of cars. Other than that I’d never go back. Stop being cheap and let them use the sprayers!!!!
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March 2023 by Mark Hopp
I’ve sent a note to the info@ address. I’ll agree with the other 1-2 star reviews. My wife asked why the wheel wells are still dirty. Attendant said was a corporate decision. One person usually who brushes the front left 1/2 a couple of times. Idt think there’s any undercarriage wash being performed. My wife circled around and ran it through again and still dirt in the wheel wells. The blow dryer sounds impressive but is ineffectual…. The light comes on to drive out before the back is done. Previous business had several people working and results were great. There’s a 75% chance there’s no clean towels out in the vacuuming area. Idt we’re getting our $ worth for our 2 car unlimited plan.
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March 2023 by M R
As others have stated, they only prep one side of the car before you enter the wash. Owner is responding to others that this is normal. It's not normal and you're not fooling anyone, we all know you're saving money by having one attendant to prep your car on one side only versus two to prep each side. Nice try.
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March 2023 by Garrett Princehouse
Unless you want to waist your money, don't bother going. I've had a membership since they bought out Rainbow, and have now canceled. The service was great the first week they opened but has went downhill since. They no longer prep wash which always helped loosen up the grime on vehicles so now your vehicle comes out just as dirty as it was when you went in.. Today I went through and the pheasant blood that was on my front fender from last night did not come off and I still have mud on the rear of my running boards... I also now have a ton of scratches down the passenger side of my truck that were not there before I went in. When I went back to talk to the manager about it he would not do anything about it and told me I could end my membership which is what I did. I will take my $35 a month and support another local car wash at half the price that does just as good of a job if not better and does not damage vehicles..
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February 2023 by Rick McGehee
Had to go on gravel today so went to car wash. The person who sprays the vehicle only sprayed one side. Below is what it looked like after going through the wash. Not Happy!