CVS Pharmacy receives mixed reviews regarding service and communication. Many customers praise the staff as friendly, helpful, efficient, and knowledgeable, noting they feel supported with costs and prescription discounts. Specific day shift employees are highlighted as exceptional and able to improve a customer's day. However, significant criticism is directed at night employees for terrible communication, being rude, and dismissive. One report describes being given incorrect vaccine information over the phone, resulting in a wasted trip, noting this has happened to others. Experiences with timing for vaccines before closing appear inconsistent.
I stay with CVS for all of my pharmaceutical needs. They are fast, efficient and always friendly and helpful. I have never had an issue with cost - if there has been a price increase, they always check into it to find out what is going on, and how they can remedy it. I feel like they've got my back!
February 2024
Lisa is exceptional in the Pharmacy. She always has a smile on her face and very knowledgeable with whatever questions you may have for her!
September 2023
I like going to this CVS pharmacy because it's right inside target where I shop for everything.
