CVS Pharmacy receives mixed reviews regarding service and communication. Many customers praise the staff as friendly, helpful, efficient, and knowledgeable, noting they feel supported with costs and prescription discounts. Specific day shift employees are highlighted as exceptional and able to improve a customer's day. However, significant criticism is directed at night employees for terrible communication, being rude, and dismissive. One report describes being given incorrect vaccine information over the phone, resulting in a wasted trip, noting this has happened to others. Experiences with timing for vaccines before closing appear inconsistent.
Very professional and respectful. Very fast check-in and assistance with any questions. I really liked using the check in barcode in my text message for checking in. Great for patients privacy and confidentiality!🙏
February 2026
The help I received today was what I've come to expect at CVS in Target...on a rare occasion that has not been the case in the past.
January 2026
Everyone that works there seem to be very nice and helpful and very pleasant to talk to.
