Furniture Stores in Mason City, IA

“A couple of weeks ago I took my mom shopping for furniture for the first time in 30 years. We walked into Ashley Furniture and were immediately approached by Chris Poulus. I thought we were going to be hounded and followed around the store like so many other stores I had been in, but Chris was great and immediately recognized that we wanted to shop by ourselves. He checked in on us periodically and always seemed to know when we needed to ask a question and was within eyesight. He made our shopping experience a wonderful one! Hopefully this is the type of salesperson they have in all of their locations because this is the type most people want, not the type who follow or hound constantly! Thanks again Chris!”

“Rave to the blonde associate at Slumberland today at 4. She was super helpful, very open and knowledgeable. I got what I needed, at a great sales price, and got out of there before 4:30 while still having good conversation. Thanks and I’m sorry I didn’t ask for your name again. I’m also nap trapped by my cat so I can’t look at the receipt!”

“We recently moved back to Iowa so I had never had the opportunity to buy anything from them until recently. And, I never go outta my way to praise a business unless they truly exemplify the best in the three areas of any project/purchase. Quality, pricing, and time. This family runs a great business model and does it as well as anyone could possibly. And I don’t mean for Mason City. I mean in the whole country. We’ve lived all over and experienced a lot of nonsense over the years. No nonsense here.On price, no one beats them. Go find what you want and before buying anywhere else, go see them. I’d they can order it, you’ll be happy you took the time.On quality, I bought an Ashley sectional. Ashley isn’t the highest quality furniture on the planet but for our basement family room it fits the bill. We get it delivered (which another family member runs and they’re great too) and a few weeks later I sit in one spot and notice the sofa has sank a bit. Contact Jack and he comes out, figures out the issue, orders the stuff needed. Boom. Done. No drama. No excuses. No nonsense. Only a happy guy doing the right thing.Timing- we did a full remodel in our home. It took nearly a year I jumped the gun in ordering because it wasn’t clear what lead time may be. They held it for me for two months and delivered it when we were ready. And the guys got tipped well for helping me move a very heavy piece of furniture across the room without any idea I was going to treat them well for their efforts. Did it out of kindness.They’re gonna see a lot of me and I hope they see you too. Thanks so much, gentlemen.”

“Stopped yesterday for the diaper exchange program — the gal working in customer service was very friendly + super helpful. Even went above to explain the Cat + Jack loyalty program. Thank you for being such a rockstar. ?”

“Just bought 4 pieces from Bricks. 2 pieces were big, & my old stuff was bigger. The 2 delivery Men moved my stuff out & the new stuff in & never bumped a wall or door way. They had a smile on their face the whole time.”

“I was In here looking at beds. I wasn't quite ready to buy one. The staff were super nice asked me what kind of matress I liked firm, soft, pillow top ect. I hadn't given it much thought. Showed me a few different kinds. Told me the selection changes often sometimes daily. When we bought our couch he in January they delivered it with in 15 Min. Brought it in to the house asked if we needed the old one hauled off. They offered to put it where it was going to go. I told them not to worry about it I was still figuring out where it would go to. They made sure that I was sure before leaving. Very happy with service this time as well as in the past”

“Ordered a cute sweatshirt and leggings from their BOGO. Wow! I received a notification the next morning that my order had SHIPPED! Knowing there’s actual humans from my hometown packaging it, I thought that was amazing. Arrived within a couple days and my items are even cuter in person! I wish I hadn’t waited until I moved away to start shopping there!”

“Joseph vilmain been a customer here for well over 12 years Jessica Bryan the best staff I have seen in a business to date. They treat you like family not a number not a paycheck you go in tell them Joe sent you. Please give these guys a chance they deserve it they work for you.”