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“Good professional service. Car booked in day after I called for an appointment. No waiting around & job done quickly & efficiently with a smile. Will definitely use this business again.”
“Absolutely recommend them for all your mechanical needs. They have done a few things for me and I have never had an issue with the work done. They even changed my oil and put new tires on my vehicle during a snow storm”
“Shotenkirk pays attention to their customers. I see them working to develop a long term relationship with us. I bought a vehicle from shotenkirk recently and as it stands, I will most likey buy the next one from them. Thanks Montel, Carlos, Matt and Carolyn for looking after us?”
“Amazing is an understatement. Flawless doesn't do it justice. The time, the materials used, the service from start to finish. I can not say anything less than a superior job from bumper to bumper. If your vehicle needs anything collision related, you only need to make 1 call. They will take care of the rest. Everyone from the front to the back of the building has done a stellar job. I can't thank you enough for your amazing work, astounding customer service and always putting the customer first.
5 stars isn't enough... you deserve 6”
“One of the very best shops all around. When in doubt, I always give Randy & Damey a call to take a look. I highly recommend!Service: Steering & suspension repair”
8AM - 12PM 1 - 5PM
503 W Agency Rd, West Burlington
Auto Repair
“Blew tire on my van , Keith took care of it very quickly,great service and a great price,I needed a truck tire last week , Keith ordered it be and got it within a day, teeth is very very accommodating. His service is wonderful. The prices are fantastic. If he doesn't have what you need, he'll make sure that he gets it. If you go in with a flat or anything like that he will not let you leave until he takes care of it and he will take care of it. I highly recommend this store .
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“Rod always does his very best to make sure you leave satisfied with the service he provides.
We just bought a new vehicle, but because of a previous bad experience with the company we bought it from, I wanted him to check everything out.
He came back awhile later and said it looks to be in good shape. I asked how much I owed him and he wouldn't charge me for it!
We have him do any work needed on our vehicles. We don't trust anyone else.”
“I bought a new set of tires from Bauer Built earlier this month, and they were great to work with in every respect -- professional, punctual, good-humored and down-to-earth. And when I stopped by this afternoon to have them retorque the lug nuts, I was in and out in about 5 minutes!So, if you're in the market for new tires, I highly recommend that you visit Bauer Built and allow Tahnee the opportunity to provide a quote. Besides the first-rate customer service, their prices were very competitive; plus, your purchase includes free tire rotations!”
6AM - 5:30PM
109 E Mt Pleasant St, West Burlington
Auto Repair
“I've taken my vehicle there 3 times. They seem conscientious about the jobs they have provided. I drove out and have not had problems after the service was complete. I will use them for my older vehicle anytime.”
“Great place to get repairs done! Been in twice for brake issues I'd have never figured out on my own. Quick to diagnose and let you know what's going on and then what the repair cost will be. Very fast turn around times on my repairs, and even let me know about a few future issues that could arise and need repaired. Don't let the little shop and lot size fool you. They're an asset to have on your side.”
“We were very pleased with the service we received in the repair of two of our vehicles due to hail damage. Our vehicles were returned to us within a week of dropping them off. The suzie I believe was her name at the front desk when we went in was very helpful and kept us informed daily of what stage we were in the repair. We had used Deery Collision a time before this and we're also pleased. Will continue to take our vehicles here for any future repairs. Thank you for making a very stressful time as painless as possible.”
“Always my first choice for automotive maintenance! The Burlington and Mt. Pleasant locations are awesome. Always very friendly and beyond quick getting you in and out. Oil was changed, air filter and wipers with all the basic checks around my vehicle. They are also cheaper than any service department at any auto dealership.”
“This store is amazing! It is never fun to purchase new tires. There are 1,474,122 different tires for your car. They did a great job giving me some options for tires, narrowing down the field. After choosing, they quickly ordered them in and got me scheduled. The worst part about car problems: most of us know very little and put a ton of trust in the people that work on our cars. I thought my car needed an alignment and asked them to do one for me. Upon picking up my car, they told me they looked and it did not need one. They could have easily said they made minor changes and charged me $70+ for it but they didn't. The guys there are trustworthy and know what they are talking about. It was a great experience and highly recommend them to everyone.”
“Definitely one of the nicest guys I've worked with! He got me in super fast and my car always drives like new when he's done with it! I HIGHLY RECOMMEND TYLER cheap prices but guarantees his work!”
“Susie, Danielle, and Dean are so great and easy to work with. Vehicle was ready before it was even promised when I dropped it off. I highly recommend them for all of your Collision needs!”
9AM - 7PM
309 S Gear Ave, West Burlington
Auto Repair
“As you know shopping for a vehicle is a big deal, I've had the same car for 11 years, since then have gotten married and had a child. Safety was number one. We decided to finally upgrade. We went to Shottenkirk in West Burlington, Iowa to purchase a new vehicle. After a few months of scoping out vehicles. We/I fell in love with a 2016 Lincoln MKX, it had all the safety features, on top of comfort and luxury we were looking for. We found out that it needed a new transmission, at first I was hesitant, but they assured us once we got a new one it would work perfectly fine. Well, we got a new (remanufactured) since ford don't make new transmissions for this model anymore, within a few days of getting it back, it started causing us issues, so we brought it back, they looked into it and sent it back to us as "fixed", well within a week it acted up again. Every time the vehicle was switched into gear it felt as if we were hitting a tree. Thank goodness we purchased the "extended warranty" as it was a used vehicle. At this point I purchased the vehicle about 3 weeks prior too and had only taken possession for approximately a week total, back to the shop it went, they found out there were internal issues with the "new" transmission, they tried fixing it and the same issue kept occurring. With the warranty they did provide us a vehicle to use while the car was being looked at. 3 months go by, and still no vehicle. Obviously I became very frustrated, I was making monthly payments and still had not taken possession of my new vehicle. Ford refused to provide a new transmission, but the Shottenkirk team General manager Troy and our salesman Matt worked hard to make this right with us. They were able to get us another transmission using my warranty, took about 4 months total, but they got the job done. Finally I got my car back, of course driving on pins and needles just waiting for it to act up again. Had it for a week and a half and.. boom it happened again. I contacted the General manager, Troy immediately. He said we are going to make this right and trade you out with something else. By the time my lunch break came around I had a vehicle I was possibly interested in waiting in the parking lot for me to test drive. We decided to move forward and get the vehicle. Not only did Shottenkirk lose money on the deal, they truly just wanted the customers satisfaction and for us to be happy. They worked with our original term plan and made everything darn near the same, provided a newer vehicle with less miles, no transmission issues , and made Darn sure it was a vehicle that we would drive off the lot and be happy with. They were constantly professional, compassionate of our situation, and truly wanted the best for us. We couldn't feel more grateful for the wonderful team out at Shottenkirk. Yes it took patience, and a few moments of feeling very frustrated. But we knew it was no fault of their own, it was unfortunately a recall on the vehicle that just simply couldn't be corrected. I still have a Lincoln, had to part with some of the features I enjoyed with the original purchase, but it's going to be a safe vehicle for my son and family. I would highly recommend working with this great team of employees and management the next time your in the market for a new vehicle, and will only do my future purchases through them. Thank you Troy and Matt for all of your hard work, it definitely did not go unnoticed. We are very appreciative for you taking the time to make things right with this crazy unlucky time. But in the end, it all worked out!”
“This is a review of their service department. I was from Burlington and go back frequently. Had a great experience last month with regular service and saw a service bulletin for a high-voltage fuse inspection that was needed. Joel set me up for an inspection 2 weeks in advance but the part would probably need to be ordered. Showed up and Joel and Taylor took great care and when the technician saw I was one of the cars that needed the replacement doublechecked and found the part had came in, went ahead and installed it saving me another trip.I purchased my Optima from Shottenkirk in Quincy and great to know they have the same great service at both locations.”
8:00 AM - 5:00 PM
2530 Mt Pleasant St, Burlington
Auto Repair
“My husband repaired a rear window in his F150 Ford truck when broken. This weekend when the rear defrost was pushed by accident the window shattered. A defect in the manufacturers products . It was quickly repaired and under warranty from the factory. He was pleased with the quick repair and turn around in less than 2 hours. Highly recommend this business for auto window repairs!”
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“I've had all my vehicles serviced and repaired at Washburne Repair for several years and couldn't be happier with the work they have done each and every time. The owner and other mechanics are skilled, honest and believe in doing a job the right way at a very fair price. Would highly recommend this company!”