Collins Community Credit Union is highly praised for its friendly and welcoming staff, especially at the North Liberty branch. Customers appreciate the helpful, kind, and professional service provided by team members like Jason and others. The staff are known for their dedication, patience, and ability to build strong relationships with clients. Several reviews highlight excellent customer support during financial challenges, with staff offering personalized assistance and introducing clients to additional services like wealth management. New account openings are described as easy and straightforward, with staff providing clear answers. Overall, customers consistently enjoy positive interactions and recommend Collins CU for its caring, helpful, and professional service.
Absolutely the Best Customer Service at the North Liberty branch. Mark was very friendly and super helpful with setting up my account, including the entire staff.. Everyone was incredibly nice and welcoming. Thank you and I'm looking forward to seeing all of your friendly faces in the future!
June 2026
I would highly recommend them as a financial institution to work with. The staff is very friendly and knowledgeable. The loan officer I worked with was extremely helpful with what I wanted to do. They can fully take care of all your banking needs.
April 2026
Mark is detail-oriented, provided thorough explanations, and offered valuable guidance with my finances. I would highly recommend having him help you with your banking needs.
