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January 2024 by Raymond Wright
Just opened an account and the overall experience was very easy and straightforward. Jason was great. He was very helpful in answering all of our questions. Every interaction with staff has been positive. Would highly recommend!
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December 2023 by Ryan Forman
I just applied for a loan through the North Liberty branch and was assisted by Jason Pietz who was very helpful fast and knowledgeable was the easiest and most Hassel free loan I've ever had thanks so much and big thanks to Jason Pietz!!
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December 2023 by Mike-Sue Gabriel
Excellent experience…timely appointment, covered all our options and answered all our questions to maximize our dollars to the highest potential. Thanks to Michelle and Jason!
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November 2023 by Kimberly Fiser
Jason Peitez was wonderful. He was very helpful in answering all my questions and didn't rush me in any way. I am glad I brought my business over to Collins. Very happy with them so far!
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November 2023 by Laticia Robinson
I had the most overwhelming and horrible experience at the North Liberty Iowa location 11/8/2023. The customer service by a young man and woman around 450pm, who were clueless and inconsiderate was horrible and overwhelming! I have been banking with the credit Union for 4 years now because it was a branch inside the VA hospital where I am employed. I am the Vice President of our Union there, so not only do I have a personal account, we have a business account as well. The accounts will definitely be closed by the end of this year. I refuse to be treated horribly by a financial institution I am patronizing. Good job to the employees working that evening on losing a member.
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October 2023 by Shelley Green-Wise
Jason at the North Liberty branch was great to work with! He’s very knowledgeable and explained everything clearly.
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September 2023 by Michael Dankert
Jason Peitz listened to my situation and showed extreme empathy. He explained my options and made recommendations. I appreciated his knowledge of the market and experience in the industry.
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September 2023 by Mark Mitchell
Mr Peitz at Collins Credit Union was professional, easy to work and timely when setting up a new account for us.Mark Mitchell
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August 2023 by Terryl David
All employees here take great pains to make sure you are satisfied. They care about you personally and go the extra mile to help !Thanks to Tristin Gardemann for handling our account needs !
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August 2023 by Matt Pemble
I have been a member for a couple years now and I’m VERY pleased with the value…. and exceptional customer service! The tellers are kind, patient and willing to help you with any of your needs. Jason at the North Liberty branch is Great! He goes out of his way to please and do well for me. Thank you so much Collins!
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July 2023 by Marisa McKinney
My husband & I had a great experience with Tristin! He was super knowledgeable & took his time thoroughly answering all of the questions we had!
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July 2023 by Mark Webber
I got a personal loan and Jason made it very easy and answered all my questions. Very happy with the experience.
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July 2023 by Laura Moore
Not being open on Saturday is very inconvenient for people who work M-F outside of North Liberty.
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January 2023 by moses jackson
Service was terrible my daughter went there to cash a check from her grand mother and they refuse to cash it. very rudely egnored and looked over she almost cried waiting there for an hrs till they only cash it when I called her grandmother's bankk to call them and by the way they said herbaceous would not give them the info that the money was there. We watched other get treated better with the same withdrawal. I didn't want to believe it was .racial profile till I saw another black person waiting just as long as us. It was horrible to see people like that living I the 50s we are pulling our money out of that bank in the morning.
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September 2022 by Courtney
Jason Peitz was great and made the personal loan process painless and easy. Thank you!
