Casey's is a mixed experience for customers. While some appreciate the friendly staff and the cleanliness of the establishment, others express frustration with the lack of phone service and issues with food orders. Many enjoy the breakfast pizza and find certain employees, like one in a Ravens hat, to be particularly helpful and positive. However, there are complaints about the quality of other pizzas being greasy and occasionally containing hair. Overall, Casey's has its loyal fans but also faces competition due to service shortcomings, like not answering calls and an app-related oversight that caused order confusion.
Consistently the rudest staff of any convenience store in Norwalk. Never greeted, never thanked; they act like my business in inconveniencing them.
May 2024
Pizza was 10 mins late. Young kids running the kitchen and cussing at the phone. No hair nets, no gloves, eating right in front of customers. Terrible service and terrible attitudes.
May 2023
God i love this place. I always grow a smile in my pants every time I see this good looking fellow Christian. He’s always nice to me, and never seems to be down on his luck. Keep up the good work! Can’t wait to come back.
