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April 2024 by Errin K.
I had such a wonderful experience with the crew at Okoboji cyclist. Taylor the owner was able to locate my dream bike and was quick to respond to any questions I had during the whole process of the order. A big shout to drew their manic who help set up my bike for me. You can tell this is a shop that takes pride in what they do and made sure I was satisfied. Job well done! Although I live 2hours away I will comeback for the great service. Thanks for all you guys do! I'm back living the dream.
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October 2023 by brian ly
Response time is so quick and swift! Taylor was able to answer all my questions, he’s very knowledgeable on everything cycling! Turn around time, shipment and keeping me updated were all on point! Definitely will be doing business with Okoboji Cyclist again!
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October 2023 by Brian L.
I've been searching for a couple months for this specific frame here in SD, no shop could find it. When The Okoboji Cyclist got involved, I received my tracking number 2 days later. They are know their stuff about cycling. I definitely recommend this place and they are very friendly.
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October 2023 by Nic V
Excellent bicycle store with a well-versed staff that tends to your every need.I was in the market for my first e-bike, and while I did a fair amount of research beforehand, Drew didn't make me feel inferior for all the newbie questions I had. He definitely knew what he was talking about, without making me feel like I was receiving a sales pitch or feeling pressured to buy. I was able to test ride a couple different variations of the model I was interested in because they have a well-stocked selection of rentals right there in store.I must add that I'm not an avid bicyclist, know next to nothing regarding riding or bikes, but I was so relieved that the staff at Okoboji Cyclist aren't elitists when it comes to an un-knowledged customer like myself. They treated me well, didn't turn their noses up at someone wanting to buy an e-bike (as some purists say they aren't actual bicycles) and helped me with finding the best e-bike for me.I ultimately chose the Specialized Como SL 4.0, which so far has been a great fit for my first e-bike. When it's time for a tune up or needs service done, I have no qualms about having anyone at Okoboji Cyclist work on it.The store has a large selection of both bikes and e-bikes, but it's big and open, not crowded at all. Great selection of clothing, bike accessories and everything else you may need for your new wheels.
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October 2023 by J J
I can't say enough about this shop. One of the most friendly and helpful bike shops in the country or world. I came to them with some equipment issues for an upcoming race in Europe and in a couple of days they had a brand new bike race ready for me. Their knowledge and support to cyclist are above and beyond. Thank you for all the help and support!
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October 2023 by jesus tobias
A big shout out to Taylor, I’m from San Antonio, Tx man he helped me out a lot on what wheel sets he recommended really knowledgeable and information was forthcoming automatically ? glad to say I chose my Wheelsets and requested to do a 54t ratchet upgrade as well on the wheel sets I chose I’m very happy and excited can’t wait till receive them and I’ll will post another review after I get them with photos. Very happy with the experience only wish there shop was close but still happy customer ?
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September 2023 by DjChad
Great store, great product, and an awesome staff! I live in omaha and have options locally, and have used local shops in the past, but no more. They are worth it, trust me! They will take the proper time to ensure you get the right bike, answer your questions patiently, and make sure your bike buying experience is what it should be, pleasurable and exciting. Go see Taylor and the boys! You won’t regret it!
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August 2023 by Christina Spratlin
Staff was entertaining and very welcoming to an out of towner coming to purchase a bike at the end of a work day. Bike was honestly represented and worth the drive. Great communication through the entire transaction process. Highly recommend!
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August 2023 by Shane Menter
Best experience I have had buying Specialized bicycle parts. I highly recommend this dealership! I live in Colorado and will be reaching out to them in the future when I need parts. They were super easy to deal with, knowledgeable, and easy to pay. They shipped my parts same day. Thank you for raising the bar in the bicycle industry!
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August 2023 by Jamie Norman
Very helpful folks! They helped me out with not one but 2 pairs of tires that are super hard to find right now and quickly shipped them to me in Kansas. Highly recommend and will definitely do business with again!
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August 2023 by Denise Fricke
Staff are very friendly and knowledgeable and I am pleased with the service I received. Taylor provided options to upgrade my old bike, due to my concerns; instead, I opted to purchase a new one. The store is beautifully laid out and ample parking is provided in the back.
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June 2023 by Tom Corcoran
Taylor, Drew, and all the guys there are wonderful! I bought an Addmotor 360 10 days ago. Drew was super helpful in helping me set it up, add the accessories, point out all the bells and whistles, and fully answered all my questions. We took my wife’s electric trike down to them for a tune-up. Everything was tightened, adjusted, and works perfectly again! If you need a ride or a fix, this is the place to go to!! Prices are reasonable, too!Tom and Mary C.
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June 2023 by Kelly Bentz
Very busy shop, and we can see why. Everyone was so helpful and the service was fast and quality DELIVERED. Thanks for the work on our "new to us" TANDEM. We have found our new shop!!!
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June 2023 by Dd Sunner
I was thrilled to get my new trike assembled by Alex, Taylor, & Team!☺️Now I'll get back in shape riding to the library for some fun summer kid books?♀️ and also to Sunshine.. a watermelon will fit in my new basket!?? Thanks guys-- it wasn't easy, but you did it!!!?Happy summer to us all!? ? ??? ?♂️ love & peace, DD Sunner
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June 2023 by Brandon Strutzenberg
The entire crew is very knowledgeable and helped get a bike and accessories that are perfect for me. When it comes time for my yearly service and future purchases, they are the only ones that I will trust.