AutoZone Auto Parts on N Quincy Ave in Ottumwa, IA, is a top retailer for auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly service, especially from staff like Will, who assist with tasks such as installing wipers and changing batteries. Many reviews highlight the excellent customer service and the willingness of employees to help, making visits enjoyable. However, some customers have noted that while there are plenty of staff, assistance can sometimes be slow, leading to longer wait times. Online ordering is available, although some customers experienced delays in readiness. There are mixed feelings about the low price guarantee, as some believe the quoted prices do not always reflect the promise. Overall, AutoZone is recognized for its helpful staff and wide range of products.
Will and the staff are great this store has never been as good as it is today the whole team is great they are great people.
July 2026
Went there with car troubles was given great service helped figure out issues with car and what parts were needed
July 2026
Amazing service me and my friends were stuck in the packing lot for about 2 hrs , and they were nothing but helpful thanks to Wilson y and the 2 other employees that were working also ☺!.
