Firestone Complete Auto Care in Ottumwa, IA, has been serving the community since 1926 and is a reliable destination for various vehicle needs, including maintenance, tires, and repairs. Located at 225 W Main St, this auto care center offers a wide array of services such as oil changes, brake inspections, and engine repairs, ensuring that every make and model runs smoothly. Customers appreciate the good warranty on tires and the transparency of mechanics who are willing to show needed repairs. Many reviews highlight the exceptional customer service, with staff going above and beyond to assist, even during busy times. One customer noted how the team drove to pick up necessary parts to expedite service, while another praised their willingness to help stranded travelers, offering fixes without charging for additional services. The atmosphere is friendly, making wait times enjoyable, with staff providing local dining suggestions. While prices can be slightly higher, many feel the quality of service justifies the cost. Overall, Firestone Complete Auto Care in Ottumwa is recognized for its fast, friendly service and expertise, making it a go-to choice for auto care needs in the area.
The team and Randy is always honest with me.I trust them
June 2024
Very satisfied - comprehensive evaluation and service a little on the expensive side -
March 2024
Warranty on tires is good I know people that don't like them because the Mechanics find other stuff that needs work I like that if you ask to see it they will show you if they can
