Hotel Ottumwa is a unique property with true historic charm in an excellent, walkable downtown location. The building itself is neat and full of character, featuring antique items like an old switchboard. Guests describe the rooms as very clean, very large, spacious, and comfortable, with some offering amazing views. The staff is consistently noted as very friendly, accommodating, nice, and helpful. The hotel offers a good complimentary breakfast with a limited selection, including highly recommended cinnamon rolls, and the service is accommodating to dietary needs. There are great food options on site and nearby. The building's age is part of its appeal, though some areas like the warped marble stairs show wear. Updates like a fire sprinkler system and a ramp are present. Parking is limited and on a one-way street. The hotel provides a quiet stay with reliable internet and AC, and is considered a decent value. Some guests even enjoyed fun ghost hunting investigations due to its rumored haunted history.