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“I went into the store wanting to replace my iPhone 12 mini and came out with an iPhone 15. Same plan, same monthly bill. I was very impressed with how fast I was in and out.”
“Had the homemade tenderloin and fries.cery delicious!! The food is always great and the service is good. The waitress was very attentive and friendly. I would have taken a picture of the homemade tenderloin and fries but I was too busy thinking about eating to do that!”
“I feel we live in a world where people are always quick to complain or heave bad review but don’t take the time to leave a compliment. My elderly parents live in Ottumwa and were having trouble with understanding apps and some tasks on their phones. They stopped into T-Mobile a couple different times and each time the customer service was outstanding. The employees took the time to help them understand their phones and answer all their questions. We are thankful there are still kind people who go above and beyond and provide great customer service!”
“I'm a recent customer of yours and thank you for the great service and phone! I like how you have phone security on these phones and accounts! Thank you ottumwa us cellular and keep up the good work and I plan on staying with you for a long time!”
Mobile Phones
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Mobile Phones
“Am so glad the store is under new management: the new team was patient, knowledgeable, thorough and efficient. The issue I had transferring to a new phone required a long time and they made the process pleasant and easy. I went in considering changing to a new carrier but after the exemplary service I decided to stay with AT&T.”