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July 2024 by Darla Vehrs
We received excellent service!
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July 2024 by Rene Ruelas
Worst place to do any business with a bunch if liars to get ur money and change ur plans with the real version Bob u the dam liar and messed up my account tat i had with verison for years they fixed ur lies cost me a lot if money tat know you all wouldn’t return over yours lies …. I’m out of around 350.00 dollars cause of ur lies and changes u did on my account without my permission …. Went back today to take ur stuff back jjst to be told to late my lost ask to talk to owner got denied not even s name of him or her … Do business there and they will take ur money and say well cant use proper language in respect to everyone… 320.94 plus my monthly bill went from 214.00 to 449.76 but thanks to the real verison corporate store they fix my account give me a little credit on wat they could and told me always deal with a corporate store rat way we can fix it properly and make sure that don’t happen again …… Bob u a liar and a crook….. You want to be lied too and get ROBBED git there they don’t even deserve a rating-1000 be mine
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July 2024 by Cooper Stanley
Great experience. Bob and Amber were amazing to work with. This is where I go for my phone needs from now on.
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June 2024 by Marissa Rojas
I went into the store wanting to replace my iPhone 12 mini and came out with an iPhone 15. Same plan, same monthly bill. I was very impressed with how fast I was in and out.
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May 2024 by Michele Petersma
Amber is the best and made my visit the best! I upgraded and she helped me to make sure I had everything I needed and wanted for my new phone! Best experience and thank you!
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May 2024 by Don Kerby
Had a great experience. Thank you Bob, you deserve a raise.
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May 2024 by Jason Neely
Bob was great, even if he's from California.....
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April 2024 by Shiann Miller
Working with Melanie I believe was her name was the best experience I’ve had when going in to do upgrades on my phone. She understood that money was tight and gave me every viable option available to me! Showed me how much I’d save with my trade in and exactly how much I would be charged monthly to pay off the remaining balance. She made things go as quickly and smoothly as possible. And made sure that while we waited for things to process that she connected with me on a personal level as all people should. Didn’t cram extra things on me only gave suggestions and I made my choices!
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April 2024 by Tom Wilson
Friendly helpful people.
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April 2024 by Marti Crumes-Morrow
Employee and manager were both very knowledgeable and helpful.
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March 2024 by Angie Phillips
Very friendly and knowledgeable on the products and a good sales person!
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February 2024 by Del Reynolds
Amber was exceedingly awesome. But the support people who were foreigners slowed her progress down by not understanding her problems. We listened and realized her frustration in communicating with support. Too bad for company of this stature..
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January 2024 by Jon Cain
I've been in this location many times and the agents have never been anything but courteous and knowledgeable. Recently had a bad experience in the Oskaloosa store and the ladies here in Ottumwa happily helped me finish fixing the issue caused by my visit to the Oskaloosa location.
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January 2024 by William Whitten
Not very helpful individuals when I went there for the third time. And when they couldn't or wouldn't help me they basically said I was on my own. I will be changing companies and I was with them for over five+ years.
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December 2023 by Nancie Nordwick
Very accimidating staff
