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February 2024 by Lainey Stringer
Went in for an upgrade yesterday and was given a "new" phone. Opted to transfer everything at home since I was limited for time. Got home and the "new" phone was dead. I plugged it in and found text messages. Phone was in fact not new and a used phone. Called the store and the girl recommended I do a factory reset and apologized the phone wasn't new. She did say she would let manager know. Had no phone until the store opened the following day and had to drive 30 minutes back to the store so they could give me a legit new phone. I did get a new phone but watch the items they give you.
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January 2024 by john sowers
Matt helped me with a free phone upgrade. he was very helpful and knowledgeable. thanks for an excellent experience!
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October 2023 by Dawn Mozingo
I bought my phone in traded my phone In the Perry store. Anna helped me the first time and ordered my phone. SHE IS FANTASTIC. Went to pick up my phone a week later. It took 6 hrs to transfer from my phone I turned in. I got the iPhone 15pro max for free because my iPhone 13 was in excellent condition. She put a screen saver on after trying to get me to buy it which I had already done when ordering. She didn’t even look at the acct. I had to go to the Apple Store the next day because it still had not finished loading. 3 hrs there and it was good. They notice my screen protecter was already crack. I went to the cellular store in Jordan creek & showed him my paper & he replaced it no problem. 3 days later, the new case is broke again. I have not dropped it & there are no other scratches on the phone. Back to Perry. Talked to the same girl ( don’t remember her name) and she didn’t want to help me at all. I will never go back to that store again!!
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October 2023 by Bryan Grandquist
Just wanted to share how awesome Matt at US Cellular was! He went above and beyond to help me out. He was super knowledgeable and patient with all my questions. I couldn't be happier with the service I received. Thanks, Matt!
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August 2023 by Sandra garreans
Was very helpful lnew what she was doing and i would recommend her again to anyone for help
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June 2023 by Donna Frye
Anna did a great job explaining everything we needed to know about out phones n the services that come wit them. Thank u for keeping my faith in us cellular! I've been a customer for a very long time n will continue to be for as long as u guys r around!
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June 2023 by Miguel Ruedas
She was really friendly and explained everything. Super happy with the service she provided
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June 2023 by Daniel Stout
Very knowledgeable about phones and phone plans. Devoted 100% of her time to me. I'm almost 70 and not phone savvy. Made sure I was comfortable with my new phone and purchase before I left. Assured me I can always stop back with any questions or issues.
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April 2023 by Amy Kokenge
She made the whole process of changing my last name and helping upgrade to a new phone so easy. So polite and attentive to my needs. Excellent customer service!! Thank you so much
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March 2023 by Mildred Velez
Matt was very Professional, a good listener very knowledgeable, attentive to detail, fast to deliver the service without losing his goal to fulfill my needs as a customer very easy to work with.
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March 2023 by Debra Walker
Great service and upfront pricing. Matt was professional and polite.
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February 2023 by Brianna Conklin
I had Matt and he was excellent. He walked me through the whole process, provided me with options and was honest about which products I needed and didn't need. He also didn't try to push me into buying a ton of accessories. Overall a great experience and I highly recommend going here
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January 2023 by E'Rock Mndz
Ana was very helpful and gave the best deal for me! They all are super friendly
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January 2023 by Michelle Posada
The Perry office is the best place in my area. They are always pleasant and friendly
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December 2022 by Eli Escobar
The associates need better training than a just putting them there just to stand there ! Waited in line just to be told to call customer service! Umm hello YOU ARE CUSTOMER SERVICE ! Ellos no saben lo que están haciendo!!!