First State Bank, particularly its Redfield branch, is highly praised for its excellent customer service and caring staff. Customers appreciate the personal attention they receive, feeling treated more like family than just a number. The staff, especially one dedicated employee, is known for going above and beyond to meet clients' needs, often working after hours and explaining details clearly to ensure understanding. Many reviews highlight how easy and simple the loan process is, with staff guiding customers through every step and answering all questions patiently. The staff's professionalism and friendly attitude help make banking and financial transactions smooth and stress-free. Customers have expressed strong loyalty, with some following staff members when they move to different banks, demonstrating trust and satisfaction. Overall, First State Bank is seen as a local, caring bank that prioritizes its clients' best interests and provides personalized, attentive service that sets it apart from larger institutions.
Ryan has gone above and beyond for our financial needs! He's very easy to work with and explains the details clearly. He also worked with my wife and I after hours to accommodate our hectic schedules. First State Bank and Ryan are the best in the business! I would recommend anyone to the Redfield First State Bank...
May 2024
If you are tired of being treated like a number start banking here! Ryan and his entire team treated us like family and got us results. When you call them they pickup the phone and know you by name. We couldn’t be more happy with them!
October 2023
Ryan was tremendous on our recent home buying experience! He took the time to explain the financing and went the extra mile to help us get the loan finalized and into our forever home! All the office staff has been very knowledgeable when helping us through this process.
