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February 2024 by Todays Ambitions
Customer service was terrible.No one asked if I needed help as I wondered aimlessly, trying to look for M.2 SSD's .When I finally interrupted 3 employees conversation to get help, they debated on who wanted to help me.He had no idea where anything was so looked it up, and according to him and his phone, there were none.So I went and looked again for a while myself and found some in a locked cabinet. I went to find an employee to help again, and no one was anywhere to be found except one that was too busy standing in a corner next to a ladder texting.Overall everyone I talked to seemed to busy to help or do their job then proceeded to wait for 20 mins to speak to a shift leader since the manager there was the one with an attitude when I said no one was available to help because they are all standing around talking.In the end, I just left since my business clearly wasn't wanted or needed.
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January 2024 by Maria Virginia
Excellent service
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January 2024 by Diane Frieberg
Dude at the door was awesome! Friendly and knowledgeable. Highly recommend.
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January 2024 by Angel Sheeley
Very knowledgeable staff about electronics and other questions presented. We didn't buy anything but look forward to our next purchase.
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January 2024 by Kathy Montgomery
Great and friendly service
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January 2024 by Tom Verzani
I have been In twice in the last week. I 1st time employees we busy talking with each other and never evan offered to to help us.Today a young lady offered to help and I think was told to help us knew nothing about any of the products we asked about. She guessed at the answers.I knew a little and she told me wrong answers for what I had already read.I had a very bad experience at the best buy in sioux city .???????
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January 2024 by Idem Betancourth
It is super easy, all our purchases are made with good attention from the employees
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January 2024 by Daniel Kersbergen
The reason why online shopping is better is because when I drive to the store and want to look at a product, I can't because the store has no stock...why even have a store then??
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January 2024 by Sean Conrad
It's like the Alaska of retail stores... 20 customers to 1 associate
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January 2024 by Herman Klabunde
Gabriel did a great job showing me receivers
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January 2024 by Mari
Scattered boxes everywhere. The employee's are friendly.
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December 2023 by Chas. Eberle
Very knowledgeable and helpful. May take a few minutes to get help, but once you do, it's well worth it!
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December 2023 by Shirley Patrick
I bought the $179. service package with a TV purchase - now when I call the store I get an AI "person" that gives me 5 minutes of irrelevant canned information and then tells me to press numbers to ask a question - their system is not able to detect the numbers I press so after investing a ton of time they tell me to have a good day and then hang up. $179. a year and now I am unable to contact the store by phone.
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November 2023 by Brent Sedgwick
Posting as a dasher - I was literally just dropping off a large pizza order. Every employee I crossed paths with greeted me in some way. Maybe they were just excited for pizza. Maybe this is completely normal. Either way it was noticed ?
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November 2023 by Christina Carstens
Was just looking for a simple desktop turned into a very expensive complicated mess. Left empty-handed. I guess if you know what you're looking for and then that's the store for you. Didn't work out well for us.
