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April 2023 by Taylor Wulf
The bakery is advertised as being open at 6 am. I’ve come multiple different times around 7 am to find no one to help me in the bakery area. Quality of products is great, but the service is absolutely awful.
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March 2023 by Gina M.
I give every Hy-Vee in Sioux City five stars!!! The customer service is always the best! The shelves are stocked and set nicely. The sliced meat counter is the absolutely the best! The people behind the counters of prepared food are knowledgeable and super kind! Unfortunately, the eating area was not so clean. But, I'll take great customer service anytime!
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October 2022 by Mandy Sue
Shelly from the Sergeant Road Hy-vee helped me with a customer service issue that I thought I would have to come in to the store for. She handled it quickly and was very friendly. She's an exceptional employee and makes me want to shop at this HyVee store more often.
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August 2022 by 550 550
Rude n expensive
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August 2022 by Nick Bradford
Was using self-checkout. There was a malfunction, the manager turned her back to me and walked away. What kind of customer service was that? Won't be back.
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June 2022 by Mary S.
Let's boycott Hy-vee since they've decided to add NUMEROUS self check-out registers. making their bottom line all about profit before people.Disappointing service for the citizens of Iowa who shop at Hy-vee. Take your business to a company that chooses customer service over the almighty dollar.
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October 2021 by Julie Davies-Roost
Love early morning shopping there! No customers and everyone is friendly before the chaos of the day starts!
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March 2021 by TJ Blankenship
Sooooo sick of this joke excuse of a store. Gave Aisles online another chance and literally EVERY item I requested was substituted for just random other stuff.
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March 2021 by Tyler Stanek
Not only are they stocking fewer brands and pushing us toward their brands, the lines are ridiculous and the drive service is ALWAYS slow -usually only one poor kid working his butt off for the drive up service and they have always had to go into the store to get the pick up groceries when I’ve ordered and that is quite a jaunt for them. If you’re planning a quick trip to the grocery store-go elsewhere.
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February 2021 by Holly Marie
I love Hy-vee but have had a terrible experience with aisle online. I placed an order on 2/11 for 7-7:30pm pickup. Picked up my food at 7:15 and got home and was missing over half my order. I called back and they told me they had my produce and cold food. Drove back around 7:45pm and came back home and was still missing over 12 items. I called back and they asked if I could come back the next day. I went back on 2/12 around noon and no one could find my order. I explained tha
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January 2021 by Tausha R.
I had an order I was picking up online and the poor young kids were just running all over trying there best to serve everyone waiting! Sgt road was always one of my favorite places to go for hy vee and now I will continue to give them my business!! The store manager Chad lorenez was amazing and went and personally found my order and for the long wait made it right with a gift card to hy vee! He was doing the best he could to serve all customers as well! This is the first time I have ever seen a manager out side helping deliver t cars there was one other manager but I did not get his name!! So good job guys at sgt road hy vee you guys have been amazing always and even more in this time of chaos keep up the good work Chad lorenez and all employees!
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December 2020 by Brion H.
Pickup service at this store is frustrating at best. They are constantly out of even basic items like milk (even with substitutions), a few months ago they forgot a large bag of meat (we had to go back), and they have sold us cold items like turkey drumsticks which should be frozen (not) and smell like they rotted after being left out for several hours. I give them 2 stars because the staff has always been pleasant and nice, they just suck at filling orders and that is kind of the point of pickup services.
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February 2020 by Zach K.
The #1 place in the area to shop for groceries and other consumer goods. 100% better than Wal-Mart and other cash-grab businesses. Always great and fast-working team members that go above and beyond here and super clean and organized store. The Wine & Spirits expansion is fantastic! Cheers to the guys for expanding the Wine & Spirits and adding more varieties of liquor choices in this department. The bakery team are awesome and make the most delicious donuts and other baked goods, and the cake and cookie decorators make the best cakes and other goods for special occasions like birthdays, weddings, anniversaries, etc. The casual dining area lends a warm ambience for people to sit down and enjoy their meals here. The Chinese Express makes delicious egg rolls and other exotic foods, same with the Italian Express with delicious pizzas among others. The Floral Shop is outstanding, especially when you intend to buy flowers for Mother's Day and any other occasions, and the florists are a top-notch with amazing craft skills. The Pharmacy is amazing with A+++ pharmacists and when you need to shop for medications. The Aisles Online with curbside parking is outstanding for your own convenience of grocery shopping in the modern age.
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December 2019 by Tish B.
We ordered my bridal shower cake from here and it was done beautifully! We had them create a cupcake engagement ring - we were very nervous about the use of gold but they nailed it !! The best part was how reasonably priced the cake was - we had so many complements on it, I would strongly suggest using them for your special event cakes.
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July 2019 by Kayla V.
Bakery sucks!!!! Got my wedding cake from here and the lady took a picture of how I wanted it and it ended up looking NOTHING like it was supposed to! I am highly disappointed and do not recommend. When we went to pick up the cake it had already fallen over in the box and she remade it right then. Both times it didn't look right, TERRIBLE colors and design was nothing like how I wanted it.
