The bakery is advertised as being open at 6 am. I’ve come multiple different times around 7 am to find no one to help me in the bakery area. Quality of products is great, but the service is absolutely awful.
October 2022
Shelly from the Sergeant Road Hy-vee helped me with a customer service issue that I thought I would have to come in to the store for. She handled it quickly and was very friendly. She's an exceptional employee and makes me want to shop at this HyVee store more often.
August 2022
Was using self-checkout. There was a malfunction, the manager turned her back to me and walked away. What kind of customer service was that? Won't be back.