Staples is known for its friendly and helpful staff, providing great service to customers. The store is well-organized and offers a wide range of office supplies. Customers appreciate the easy self-service printing and clear instructions. However, some find the rewards program challenging to navigate. One customer noted the need to order specific items, but the cashier was very helpful in that process. Overall, many recommend Staples for its professionalism and support, especially highlighting the positive experiences with staff like Jorja.