Verizon offers mobile, 5G home internet, and business services, with options for in-store appointments, online orders, and convenient pick-up or delivery. Customer reviews highlight exceptional service from dedicated employees at their locations. Multiple customers describe experiences that were not typical, with staff providing patient, knowledgeable, and customer-focused assistance. Employees are noted for going way above and beyond, making several calls to find solutions and even following up personally. They help customers understand plans, secure better fits for their families, and identify additional discounts, such as military savings, leading to significantly lower bills. Reviews consistently praise the quality service, with descriptors like amazing, kind, considerate, personable, bubbly, and downright awesome. Staff are recognized for their attentiveness, getting customers in and out quickly while addressing concerns, and handling larger account issues with wonderful customer service. These experiences leave customers feeling that the employees are absolute gems who make their day, resulting in high recommendations for both the individuals and the store.
Upgraded a line on my account. Justice was awesome in getting me all set up and fixing other issues with my account. From reading other reviews, sounds like she needs a raise.
February 2025
I went to Verizon to get a new phone and met an amazing lady, Justice. I am 74 and a disabled vet and she was patient with me, kind and considerate. She was very knowlegable and I highly recommend her.
December 2024
Great store! Kristin the manager and Judas were awesome! These folks know what they’re doing 👍
