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“I had an international package that was supposed to be here on 11/28 but U.S. customs held my dress in there forever. Anthony helped me track down my package, it was supposed to get to me the day after I left. I got a notification it was at the Ankeny post off as I was heading to the airport for vacation. I Asked them can they please check for my package. They were so kind! Anthony looked high and low. He found it. It’s the small things these days. I can’t thank the team enough.”
“Called after they closed without knowing and someone that happened to be there totally saved me by adding my apt number to my package so it could be delivered properly. Super happy with how willing he was to help me out”
“The staff is always super friendly and helpful at this location. I've always had excellent help with a smile. I love our small town Polk City Post Office!!!!”
“I have had nothing but excellent customer service from this post office. The lady that works there regularly is the most helpful & sweetest ever. Any needs that I have needed has been met. I absolutely love it there and am confident of my mail going through their hands safely. Great job”
“Love this post office and the two ladies that work there! Have gone there for big mailing projects, smaller mailing situations, a new passport and a name change on my passport. Every single time...the best service, super quick and so knowledgeable. But, the best part is that they are so friendly and authentically happy.”
“The Ames store seems to always have issues with having prices clearly marked on their items. They could benefit from a program where you could look up the price from the bar code using an app on your phone”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Our luggage was lost by the airlines which at that point it was delivered to FedEx. Due to mis-information from the airline the manager at Ames location, Brian G, went above and beyond to track down our luggage and retrieve it for us. He is a great asset to have. Thank you.”