“Great customer service from opening an account to get pre-approved for a mortgage. Everyone is so helpful and great to work with! Would highly recommend the Story City branch.”
“I can not say enough positives for Great Western Banks and especially the Story City branch. My mortgage company double posted my payment which quickly escalated negatively on my checking account. I contacted the bank immediately and spoke with Michaela, who remained calm and professional and worked quickly to remedy this horrible situation. Thank you again, Mary.”
“We came to open accounts for our kids and they started the paperwork before we even got there! We appreciate the friendly and helpful service we receive every time we come in!”