OmniTel Communications is known for its excellent customer service and quick response times. Customers have reported positive experiences when dealing with technical issues, such as random service loss and slow internet speeds. Tech support is responsive and patient, guiding users through troubleshooting steps effectively. Technicians like Bryan Camp and Brad Nelson have been praised for their professionalism and efficiency, often resolving issues on the same day. Customers appreciate that the technicians take the time to explain problems and ensure everything is functioning properly before leaving. Many users have had long-term satisfaction with OmniTel, noting that they have experienced very few outages over the years. Overall, OmniTel Communications stands out for its commitment to customer satisfaction and quality service.
Recently experienced random loss of service & disconnects. Tech Support answered immediately, asked questions, very patient as I tried various devices. They did a thorough job if troubleshooting. They had me back online within 10 min. They provided guidance if issue continues to occur. They were friendly, knowledgeable,... read full comment
August 2023
Bryan Camp came out today because my internet was very slow. Turns out the router went bad. He hooked me up with a new router (not called a router anymore) and even improved my internet speed. HIGHLY recommend Omnitel. Great customer service!
December 2022
Brian Camp, went above and beyond in updating and explaining the equipment. Thank you!
