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July 2023 by Tonya Lafarr
I've used Joyride for many years and, I enjoy the drivers and our conversations over the years. Granted sometimes you have to wait a little bit to go back home but they are always communicative when I call to let them know I'm done at an appointment. I recommend them!
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November 2022 by Joe Fogarty
Joy Ride has competitors but after being blessed to ride with them for years they have no competition. I have had good experiences with other medical transportation but Joy Ride has driver's that all have a common bond and goals. All the driver's are professionals and I never have to worry due to their excellent driving skills, punctuality, compassion, understanding and so much more... ❤️ I have met so many drivers and each one is fun to talk to and talked to the expert and incredible dispatch team including the owner and the lady that makes this business capable of doing all they do. I won't mention any names here...but I remember many of their names and the driver's names too.Sometimes, I call it Angelic Ride.⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐⭐ ⭐Please give them a try .
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October 2022 by Martin Becker
I've scheduled them multiple times for my dad. From Drs appointment to personal needs like going church, I've come to rely on Joy Ride helping me get my dad to where he needs.
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September 2022 by Janet Wilson
I called to set up transportation, I specifically stated I needed a van, they arrived late and in a Prius, they had to call another driver to come with a van, this caused me to arrive late at an important appointment. I called the office, they did not apologize, nor did they offer any adjustment. They have very poor customer service, avoid using this service if you need to arrive on time. On a positive note, both drivers I had to and from were very kind.
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July 2022 by Brandie Newton
Was almost hit by their driver doing an illegal u turn on a 4 lane road in construction. I called to turn the driver in and the person who answered the phone was rude, yelled at me for chasing them down to give the vehicle information AND hung up on me twice. I wouldn't want this company transporting any of my family members who needed transportation with poor health. They don't care about customers or their community that their drivers are representing their company. And ride staff supposedly in an authorities position that want to hang up on a customer or citizen calling in with concern for clients. Dad dad excuse in customer service on both ends.
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June 2022 by Kevin Reed
Excellent service! Very nice drivers. On time arrival and pick-up for a medical procedure where Lyft/Uber were not allowed.
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May 2021 by Jim Letts
Quick, efficient, and reliable. Now that mom is confined to a wheel chair. I have to use a transport service, and Joy ride fills that role very well.
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May 2021 by Roblox last to the end
Always very nice drivers
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November 2020 by Kara Vancleave
Van jr49 whom ever is driving it today shouldn’t be working for you. On their phone while driving down university ave today. I would say your driver/drivers need to be a little more careful. If they need to be calling or texting for some reason that they need to be pulled over somewhere to do it rather than driving down the street.
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November 2019 by P M
Witnessed one of their drivers make a turn with pedestrians (mother and child) in a crosswalk during icy conditions. When I called in, staff who answered the call seemed like I was inconveniencing them by calling to alert them of the illegal and unsafe behavior of their driver. Sounds to me like a culture of inconsiderate behavior and bad attitudes is prevalent in this company.
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October 2019 by David Niehaus
I would reccomend this company to anybody who needs transport service.
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August 2019 by Cheri May
Fantastic service from start to finish! Highly recommend them!
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June 2018 by Ronta Epps
Best serviced I've ever encountered. The drivers are kind, polite, curtious ,on time, and have a great since of humor. I'm a very happy person after my ride with them. Joy Ride is truly what the name says.
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May 2018 by donna king
Great people, super driver's who are interested in making your trip the best it can be.
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March 2017 by Nancy Townsend
Joy Ride provided service to me several timeswhen I was in rehabilitation to and from my doctor appointments and did an excellent job and was very friendly and drove very safe.
