Life Storage in Urbandale offers a clean, secure, and well-maintained storage facility with 89,575 square feet and 1070 units. The facility features climate-controlled and air-conditioned units, providing a comfortable environment for stored items. Customers appreciate the easy rental process, with online reservations and drive-up access making storage simple and convenient. The staff, especially the manager and team members, are known for their excellent customer service—being helpful, kind, respectful, and attentive to individual needs. The facility is consistently praised for its cleanliness and security. However, some customers mention that the front doors can be difficult to open, especially when moving large items, and that the limited number of carts—only 6-8—can make moving in and out more challenging at times. Despite these minor issues, visitors highly recommend this location for its friendly staff and overall good value. The staff’s dedication to providing helpful and personalized service, along with the clean environment, makes Life Storage in Urbandale a reliable and accessible storage option.
Just wanted basic information and talked with Tasha on the phone, she was really nice and informative she guided me to the answers I needed and made the whole experience smooth!
November 2024
Sunday and her staff are absolutely amazing! GREAT customer service!! So nice and helpful!! The place is very clean and secure! Definitely recommend storing here!!!
November 2024
Sunday, the manager was very helpful, kind respectful and gracious to help out with a billing issue for my sister. We are very thankful for this storage and the great staff that works here.
