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April 2024 by Julie Hofman
Tom was very helpful and patient while we were looking for a new bed. Answered all our questions.! Thank you!
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April 2024 by Russ Murphy
Tom was very professional and beyond helpful.
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March 2024 by Elk Koehne
Great service, very helpful, and affordable deals
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March 2024 by Steve Taylor
Tom did a great job! He was very knowledgeable and gave us all the information we needed to make an informed purchase. But, no pressure to buy at all. I would definitely recommend this store and Tom to my friends.
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March 2024 by NATHAN SMITH
My wife and I had a warrenty issue with a mattress. Tom Rolloff was very friendly and went to work for us getting it processed. We found a replacement mattress today with Tom's help. It is refreshing to find great customer service. Thanks Tom
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February 2024 by Stacey
Very happy with our shopping experience at Matress Firm. Tom was very helpful and knowledgeable. He was available to answer all our questions without being pushy.
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February 2024 by margo Shandri
Wonderful service as always!
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February 2024 by Amy Hartman
Zach my salesman was very helpful and very honest. He answered all my questions without hesitation which tells me he knows his job well. I’ll be back when I need another mattress!
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February 2024 by Jason and Gretchen Ogrizovich
Props to Tom at the Mattress Firm in Urbandale. Stopped in the check out beds one day and never felt like he was pushing to get a deal done. Answered all my questions and made himself available to answer any questions via texts. I must have changed my mind on what to get 10 times and Tom took it all in stride. If you’re in the area or near by and need a mattress, make the drive to this location and be sure to ask for Tom. You won’t regret it.
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February 2024 by Connie Broich
Good experience and happy so far!
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February 2024 by Emily Toth
Tom was extra helpful in finding what we needed. Great store and customer service.
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February 2024 by Tony Sonius
The service was fast, pleasant and helpful. They will deliver and haul away. Thank you Zach!
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February 2024 by Mellissa Hall
Tom was very accommodating when I came in 15 minutes to close to check out s mattress. He gave me a similar deal to an online special. He wasn't pushy. I appreciate it!
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January 2024 by Jim
Tom was great to work with.
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January 2024 by Ashlyn Soelberg
Tom was very helpful in helping me find a mattress!