Quest Diagnostics
Medical LabsHours:
11319 Northwest Aurora Avenue, Urbandale IA 50322 Hours
About Quest Diagnostics
Quest Diagnostics Des Moines offers a range of testing services, including COVID-19 antibody testing by appointment. Located in the Aurora Business Park off I-35 Douglas Rd, the facility is open for drug screenings and various lab tests from Monday to Friday. Patients can schedule appointments online through their website for a streamlined experience. Many reviewers have praised the efficient and friendly staff. One customer noted a quick visit, being in and out within 20 minutes, while another highlighted the excellent care provided during a blood draw for their toddler. The staff is described as knowledgeable and supportive, especially when working with children or patients with anxiety about needles. Several reviews emphasize the professionalism and teamwork exhibited by the technicians, which helps ease the stress of the testing process. Patients have appreciated the modern check-in system that allows for quick service without unnecessary waiting. The lab techs make efforts to create a comfortable environment, often engaging in friendly conversation to help relax nervous patients. Overall, Quest Diagnostics Des Moines is recommended for its efficient service, accommodating staff, and ability to handle challenging situations with care.
Most Recent Reviews
August 2026
Anthony was extremely professional and was a pleasure to deal with! In fact I didn’t even feel it when he stuck me with the needle!
July 2026
Very smooth experience. Kris (I think that’s how it would be spelled?) was amazing and needs a raise. She was so down to earth it almost made me sad that I have no reason to come back and interact with her again.
April 2026
Check-in was a breeze, the waiting area was clean and quiet, my technician was lovely, I was in and out super-fast, and I got the results the very next day. Why would you go anywhere else for labs?!?!?!?
More Comments(86)
Other Information
Specialties: Hepatitis, Infectious Disease, Pcps, Hiv, Urology, Gynecology, Herpeselect, Endocrinology, Sexually Transmitted Diseases, Cardiology, Hematology & Oncology, Gastroenterology
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