The AT&T Store in Waterloo offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including popular unlimited data plans and flexible prepaid options with no annual contract. Their nationwide 5G service comes with unlimited plans at no extra cost. Reviews consistently highlight amazing experiences and great customer service. Customers describe the employees as awesome, super friendly, helpful, knowledgeable, patient, kind, fast, and dedicated. Staff members are noted for going above and beyond, providing clear explanations, and ensuring customers leave completely satisfied. Specific praised actions include helping switch services from other providers, setting up new devices, transferring data, troubleshooting problems, and finding cost-effective plans. This level of service is called unprecedented and rare, turning potentially stressful situations into positive ones. Multiple reviews state they would highly recommend this store for any cell phone or internet needs, with some customers even convincing friends and family to switch based on their fantastic experience.
