Verizon offers a wide range of services, including mobile, 5G home internet, and business solutions, at their store in Waterloo. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff at the Waterloo store are described as incredibly friendly, personable, and helpful, with employees like Eric and Anthony going above and beyond to assist customers. Customers have had positive experiences, with one describing it as the "best Verizon experience ever" thanks to the excellent service provided by David. The store also offers competitive pricing, with one customer noting that their personal and business plan costs less than $90 per month for unlimited service.
Stephen Wells help us in the Waterloo center. What a professional agent he was. He helped us with courtesy, knowledge and empathy. We enjoyed working with him.
July 2026
Jake at the Waterloo store was helpful & knowledgeable. Recommend this store!
July 2026
Ryan helped us out and answered all our questions!!!! Im not tech savy and felt a little dumb asking some of them but Ryan helped out tremendously!!!
