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February 2024 by Kyeler Werkmister
I bought a tablet and it stopper working on an hour. They refused to refund me and said I was my fault for charging it with a charger (by samsung, who made the tablet) and not the charger from the box. I used the USB-C charger, the same one in the box, and it wasmade by the same company. Never coming here again.
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February 2024 by Diane Broessel
Not enough help when buying new to me tablet
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February 2024 by monica mena
Had the pleasure of being helped by Noah today. Extremely nice and prompt.
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February 2024 by David Warner
Had what I was looking for, a little pricey though.
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January 2024 by Micah Staker
Enjoy the items they have in stock and when doing an online order they typically have it ready to go quickly.
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January 2024 by Drew clough
Great job on my auto start on my 2018 ford pickup. Tim was really great, happy with turn around time.
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January 2024 by Cindy Curren
Better service at Walmart!!!
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January 2024 by Tony S.
Chat with Geek Squad. See transcript. Dumber than a box of rocks. I still need my question answered. Won't allow me to fully load transcripts.
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December 2023 by James Wester
Best Buy must hire unemployed paint artists or musicians that have rebelled against their accountant and homemaker parents. They're always friendly, with each other, laughing and joking amongst themselves while you struggle to find items. The nose rings, varied style of colored hair from blue to pink to purples is absolutely a must see to believe.After each experience of having to go into this store to be ignored and wait forever to be checked out is appalling. Even when you buy online to pickup they're late.I think they have a store manager, but I've never seen them, kind of like Bigfoot.
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November 2023 by Dawn Reed
It's one of my top 3 picks to shop. Always having what I need or the next best thing that turns out to be better. This place keeps in the know about things and I need it having teenagers in my house. Love it. ❤️
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November 2023 by Shawn Douglas
Stopped in to purchase a TV that was on clearance, they didn't have it on hand but could order it through another best buy. The associate tried to sell me other TVs that I didn't want, and stated that the clearance one was better than the newer version even though it was $100 less and clearanced? Either way, I didn't buy a TV here and picked one up at Sam's club.
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November 2023 by BJ R.
The award goes to our local Waterloo Iowa store for having the absolute WORST customer service in town!! But, it's really a great store. Especially if you have time to look for it yourself. Zero help. The store is empty of employees!!!!
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October 2023 by Scott Schrage
Had my stereo put in over a year ago it was actting funny so I took it too them no problems half hour later I was on the road happy again.
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August 2023 by lisa lutz
The Best Buy “chat” to get help online is a joke. They start to communicate with you and lead you to believe they’ll be right with but I waited for 4 hours and no one got back to me. There was an option to get a phone call and I tried that twice, but no one called.Don’t count on this terrible service!!
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August 2023 by melonie gretillat
I went in this morning right after they opened, and after going to three different stores to find a portable a/c unit. Whomever helped me (I can’t remember his name) went above and beyond to explain how the unit works, helped me bring it to the register, and even put it in my car. He was knowledgeable and great at his job! Thank you!
