The Courtyard Waterloo Cedar Falls is a unique hotel converted from an old John Deere factory, featuring a modern, industrial design with high ceilings, spacious rooms, and charming, comfortable furniture. The building is great and the location is convenient. Guests find the rooms quiet, comfortable, and well-sized, with great beds contributing to a good night's sleep. The lobby includes seating areas, a cafe, and a bar with friendly service. There are also outside seating areas with fireplaces. However, several reviews note significant concerns with cleanliness and maintenance. Multiple guests reported dirty showers, soap scum, dirty tile floors, and clogged drains. Housekeeping attention to detail was criticized, with issues like unclean soap dishes and infrequent room cleaning. Some requests for towels or pillows were not fulfilled promptly. Maintenance staff was unavailable on weekends. Room amenities were also lacking for some; there were no microwaves, and the small refrigerator was sometimes unplugged. Trash cans in suites were noted as too small for groups. The on-site Bistro serves breakfast and food for purchase, though some find the prices high. An attached smokehouse restaurant receives very poor reviews for unfriendly service, greasy food, and high prices, though it is not part of the hotel. Overall, the hotel offers a decent, unique, and comfortable experience but needs improvement in cleanliness and housekeeping.
