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March 2025 by Mary Knebel
Was disappointed no pets in store except lizards, spiders, fish, and birds
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February 2025 by Zach Jackson
convenient location for me but prices too high
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February 2025 by Glendolyn “Sis” Elliott
Great selection on about every pet care and need. I'd like to find a discounted pet food supplier if ever possible. They do offer my kind of dog food recommended by the veterinarian but it's so darn expensive. I'm grateful though they do carry it so I do not have to order online or pay for a special order through somewhere else. Pets are welcomed here.
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December 2024 by Abby Kolthoff
Realized after I drove an hour home that we didn't get the specials that were listed on the shelf and over charged on the beta fish....check your receipts before you leave!
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December 2024 by Hailee N McRae
Each week we go into the store to try and get our dog’s food. They never have them in stock anymore. It shows it online to ship. But never in stock in the store.
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December 2024 by lps granted
Well I got scammed on a black Friday deal today after speaking on the phone with 2 different employees assured me I could purchase my buy 2 get 1 free grooming deal that day and use that day. I took time off of work to make this happen and upon arrival that wasn't the case. I don't like being lied to.
They have lost a loyal costumer because of their incompetence. I will not be returning to petsmart for any of my pets needs witch sucks because I have always enjoyed the experience.
Sincerely Mr Gray and Layla.
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November 2024 by Law Ree
Over price. Just bought Allergy chew was 29 early Black Friday. when check out it’s 32.
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September 2024 by George Laurie
A really cool place to shop for pets and their stuff when u need it awesome staff too if ya got pets it's worth the stop in their prices are reasonable too
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August 2024 by Tiffany Krieger
Very bad store a friend has his bull mastiff stolen from him months ago and then was told he was seen with a couple at PetSmart but they can not let anyone see the tape so the store is a joke
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July 2024 by George Aneweer
Never have what I need for my aquarium's or food have switched to aquatics on university Ave
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July 2024 by Amanda McIntyre
Very dissatisfied! Was not greeted by any staff! Was not asked if I needed help! Stood by the crickets for at least 5 minutes while an associate clearly saw me standing there and never asked if I needed help! I had to find someone to assist me! The lady that assisted me was not friendly nor did she say anything to me!
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June 2024 by Andrea Rausch
They will just cancel your appointment because their groomer is “sick” and offer you a whopping $8 discount on your next appointment for the inconvenience… but then your dogs appointment with that groomer will show up on their online schedule as available… if you didn’t want to groom my dog that day just say that!
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May 2024 by Wayne & Riley Bowie
We go here a ton since it's the closest pet store to us. Most things are fine about the store, the staff is pretty friendly, seems fairly clean, but a few things could be done better.
1. The biggest thing is their weird phobia for bagging things at the checkout. They literally NEVER give a bag for ANYTHING anymore, and they dont ask. It doesn't matter which cashier checks you out either, they all do it. Which tells me it's a trained thing. Last time we got more food, we got a big bag of dog food, a smaller bag of wet dog food, a box of canned cat food, a large bag of cat litter, and some flea medicine. Putting the smaller items in the bag would've helped with carrying, but instead the cashier made a joke about "might as well not put the flea medicine in the bag either." I then proceeded to drop some things in the parking lot because I was trying to carry too many loose items.
2. Though I think the fish section has improved, I still see a lot of fish look unwell, especially the bettas. A lot of their cups are green and they look sad.
3. Would be nice if the pet waste bags outside were ever filled, and the waste bag was replaced more consistently so it didn't overflow all the time. You can tell it's a task that only gets done whenever they feel like it, so it often results in most people not picking up their pet's waste outside.
Like I said, this isn't a bad store. It just could use improvement. My rating could easily get bumped to a 4 if number 1 was resolved. And a 5 if they were all resolved. If those things don't bother you, this is the store for you.
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May 2024 by Bonnie Milton
Nice staff and good selections.
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May 2024 by Bob Tom
Was there a little after eight and the manager was very mean to me and very he was very uncomfortable to me
