U‑Haul Moving & Storage of Waterfalls offers moving solutions, from truck rentals to portable U‑Box containers and self‑storage. Customers find the self‑service feature extremely straightforward and convenient, especially with a good mobile connection for checking in and out. Trucks are reported clean and in good condition. Staff are described as friendly, helpful, knowledgeable and approachable, providing direction that turns customers into regular customers. Some customers note a high mileage vehicle with less than a quarter tank of gas. Overall, the site is highly recommended for local or long‑distance moves, setting the standard for other locations.
The counter person was very helpful. The truck itself had some issues during the drive. It was not inoperable but seemed like it was due for a tune up.
November 2025
My experience was excellent in all regards. I called in to make my reservation and the person I talked to was very efficient and helpful. It was very easy to pick up my trailer and get final instructions. I used the app to change my time for pick-up and it was very easy.
September 2025
It was a busy labor day weekend but the staff were super helpful and made the process easy and efficient for us!
