United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) provides mixed experiences for its customers. While the employees are generally friendly and helpful, with some going above and beyond like Kim assisting with a passport, the office hours and operations can be frustrating. The office closes at 3 pm, earlier than the posted hours, and some priority packages have been lost, leading to difficult claims processes. The parking lot can also get crowded, requiring customers to "wait their turn." Overall, the USPS offers a mix of professional service and operational challenges, leaving customers with a range of impressions about the business.

1. Waterloo, Iowa