United States Postal Service
Post OfficesHours:
300 Sycamore St, Waterloo IA 50701 Hours
About United States Postal Service
The United States Postal Service (USPS) provides mixed experiences for its customers. While the employees are generally friendly and helpful, with some going above and beyond like Kim assisting with a passport, the office hours and operations can be frustrating. The office closes at 3 pm, earlier than the posted hours, and some priority packages have been lost, leading to difficult claims processes. The parking lot can also get crowded, requiring customers to "wait their turn." Overall, the USPS offers a mix of professional service and operational challenges, leaving customers with a range of impressions about the business.
Most Recent Reviews
May 2026
I needed mail held during times I would be gone this summer. The clerk was very helpful and got me squared away.
January 2026
Very friendly employees, depending on the time of day (I went on a Friday around 11:50am not busy) there may be a wait. Thurs at 4pm is pretty busy. One star off only as parking in their lot may be difficult at times.
December 2025
Super nice and hard working employees. Hope they employ more for the long line
More Comments(78)
Nearest USPS Stores
- Waterloo, Iowa
